Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send. Educate customers on new features.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Intercom, Inc.

JULY 31, 2018

Until now, our app store has lived behind closed doors within the Intercom product dashboard. If you’re unsure of how apps could work for you, we’ll be hosting a webinar with Coda on August 21st to share how Intercom apps can speed up your workflows and let you do more in the Messenger.

Feedback Software 106

Feedback Software User Testing Customer Feedback Data Visualization 106

Userpilot

JUNE 29, 2023

Define lists for new leads who come from a particular webinar. GoToWebinar is a webinar and virtual conference platform that allows two-integration with HubSpot. Use webinar registration and attendance to build lists, set up workflow triggers, etc. HubSpot allows two-way data movement with Slack, an instant messaging tool.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

JANUARY 26, 2024

Use contextual in-app messages to introduce new features. Just like new feature announcements , it’s best to trigger upsell messages contextually to maximize their impact. They rely on outbound techniques and personalized communication to identify leads and build relationships that gradually lead to deals.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization User Testing 103

Intercom, Inc.

AUGUST 18, 2020

Register for our Built for you webinar on August 25. Three new dashboards for conversations, support effectiveness, and team performance give you the ability to see what type of issues are taking up the most time, monitor your team’s workload, and optimize your support team’s performance. Here are a few highlights.

Data Visualization 197

Data Visualization Article User Testing Customer Feedback 197

Userpilot

NOVEMBER 6, 2020

If you need to whip up a quick landing page for a specific purpose: e.g. about a solution or feature of your product, or a comparison pages – e.g. for Google Ads or a landing page with a signup form for an ebook launch or a webinar – Landingi is a godsend. Canva boasts a rather bold statement ‘Design Anything’ on its dashboard.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

AUGUST 7, 2019

If you have multiple dashboards in your products, you can build product tours for each of these dashboards, but you should only show them when the user starts to use these dashboards. We then review how we met their expectations on the Business Review call in the 3rd month and we simply help them build their outbound strategy.

Feedback Software 68

Feedback Software Customer Experience User Testing Research Software 68