Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to. Apache Kafka), distributed systems, and much more. ? Apache Hadoop, Apache Spark), streams (e.g.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

JULY 8, 2021

Pirate metrics put simply, is a system for grouping and tracking metrics across different stages of the user journey : acquisition, activation, retention, referral, and revenue. R – Referral : users like the product enough to refer others. But how does the pirate metrics framework work for SaaS and how can it help drive growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

PMLesson's Ace the PM Interview

MAY 4, 2020

By "health", I'm referring to checking my metrics dashboard to ensure everything is running smoothly. I'll also be reviewing and responding to any Net Promoter Score (NPS) feedback we've gotten. Or, I may use this time to review the content strategy for our IBM blogs with our marketing counterparts.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Gainsight

JUNE 17, 2020

We needed a system of record early on to plant the seeds for scale, since the bigger a company gets, the harder it is to overcome inertia and a status quo that used to work, but no longer does. Before Gainsight, our CS teams relied on notes in Github, Evernote, Microsoft Word, Google Docs, Dropbox—you name it.

Technical Review 52

Technical Review Data Visualization Reporting Tools Customer Experience 52

Userpilot

FEBRUARY 9, 2022

New users onboarding focuses on helping new users, while the user onboarding process refers to the onboarding experience as a whole- from new trial signup to account cancelation. That being said, the main focus of this article will be on onboarding new users, which is sometimes referred to as “primary onboarding.”

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

eG Innovations

NOVEMBER 30, 2021

Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. WebSocketService.exe runs as a Local System account and listens on 127.0.0.1:9002. Screen sharing optimization (incoming and outgoing) is disabled by default but can be enabled by referring to Citrix documentation. for ChromeOS.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

eG Innovations

FEBRUARY 25, 2019

We encourage you to save and regularly reference this Citrix troubleshooting guide for any issue you may encounter. You can refer to this webinar “ How to Make Citrix Logons 75% Faster ” for additional details. Default settings in the operating system are not the best. Questions & Answers for Citrix Troubleshooting 101.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Usersnap

AUGUST 20, 2021

An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. Note that you’ll also hear NPS surveys being referred to as Customer Satisfaction (CSAT) surveys, sometimes. Public Reviews. Most people look at online reviews before deciding to become your customer.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. This is one of the most popular chatbot and ticketing systems that leverages AI. Self-service support As the name explains it, self-service support services are available for the user to consult.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

SEPTEMBER 10, 2021

And then LMS/TMS (Localization Management System/Translation Management System) tools appeared on the scene. The benefits of LMS systems Before getting down to the actual comparison, first let’s consider the main benefits of LMS tools and why they are considered the best choice in most cases. MQXLIFF (a cross-platform .XML

Reporting Tools 111

Reporting Tools Systems Review Agile Customer Experience 111

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. It acts as a handy resource center that users can reference whenever they get stuck.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

SEPTEMBER 2, 2020

Basically, you need to break down your users’ journeys into smaller steps – as many as you can identify and measure – and generate a detailed funnel or growth KPI dashboard. Here’s an example of what a simple dashboard might look like: Source: mattyford.com. And that’s what I mean by product growth tools. Iteratively.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 78

eG Innovations

JULY 8, 2021

Since my last blog Microsoft have changed the name of WVD (Windows Virtual Desktop) to AVD (Azure Virtual Desktop). Azure dashboards are free to use so I am not going to cover them in this blog, they are well-documented in the Microsoft documentation, here. Counter name. LogicalDisk. Free Space. LogicalDisk. Disk Queue Length.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

Intercom, Inc.

DECEMBER 12, 2018

Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. For example, if your live chat tool doesn’t integrate with your CRM and requires four different people to move leads from one system to another, you’ve got a problem.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

eG Innovations

JULY 2, 2021

eG Enterprise for Citrix VAD is licensed by server host or by named or concurrent user (that’s real and active users, not the list in your Active Directory). There are three ways in which scripts can be used in eG Enterprise: To add new monitoring capabilities into the system (e.g.,

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

UX Studio

FEBRUARY 4, 2019

Due to the huge amount of data that users generate on a daily basis with their self-tracking apps, quantified self is becoming a major component of “big data science” Datasets streaming from these applications become the perfect basis for data analysis, which could help predict health patterns. So what makes a good data dashboard?

Analytic Tools 71

Analytic Tools Data Visualization Research Software Feedback Software 71

Userpilot

DECEMBER 15, 2023

There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. TL;DR In SaaS, user engagement refers to the level of interaction, involvement, and interest that users have with a product. Data Lag : Pendo’s analytics dashboards only update once per hour. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

NOVEMBER 26, 2023

There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. TL;DR In SaaS, user engagement refers to the level of interaction, involvement, and interest that users have with a product. Data Lag : Pendo’s analytics dashboards only update once per hour. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Embedded Analytics 52

eG Innovations

APRIL 12, 2022

What dashboards do SRE teams need to monitor the health of payment gateways? Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

What dashboards do SRE teams need to monitor the health of payment gateways? Payment gateways are complex systems. A single transaction in payment processing systems travels through multiple sub-systems. In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. If retention is highest among dashboard users, can we make sure trial users see that feature? Use current customers as a proxy for new ones.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

JUNE 30, 2021

You will have to invest more in your marketing to get people to sign up, and their actual experience in the product better be amazing, or you risk tons of negative reviews. As with any free sample offer, the biggest challenge is that many people will try to game the system. overwhelming dashboard AKA: “Fear of a White Canvas”.

Feedback Software 98

Feedback Software Onboarding KPIs Customer Experience Data Visualization 98

PMLesson's Ace the PM Interview

MARCH 29, 2022

Companies increasingly use Applicant Tracking System (ATS) to help screen resumes. Be sure to include the following personal information in your header: Your Name: As obvious as it sounds, it is still important to point out. Be sure to include your name in a slightly larger font than the other text in the header.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Gainsight

DECEMBER 5, 2019

Every time I logged in, I got the same “Welcome to [company name]” pop-up in the app. Here’s an example of how that would look in our Gainsight Journey Orchestrator: Dashboard in Gainsight CS showing views of in-product messages that have been viewed. But an interesting thing happened along the way.

Customer Experience 77

Customer Experience Feedback Software User Testing Customer Feedback 77

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Please also see our documentation for additional reference. What is Citrix Monitoring? 2 About Citrix Deployments.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

NOVEMBER 19, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. Let’s get started! What do users say about Intercom?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

NOVEMBER 20, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You’ll be able to view all the people from a certain company, see their email, monitor engagement metrics, and review all conversations that they’ve been a part of. Let’s get started! Incompetent staff.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 52

Userpilot

MAY 12, 2024

It can reference articles in your help center, look at conversation data, search through public URLs, or pull information from integrations. Numerous customers have noted slow response times from support representatives when reviewing Intercom. Third-Party Integrations : Intercom has integrations for external knowledge base solutions.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

SEPTEMBER 20, 2020

The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog. It is also because of this context that calling the Sprint Review a “sprint demo” does not match its importance for the effectiveness of the Scrum Team.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. These can include: An MVP launch to get users in the system quickly. Come help me simplify the services organization.”. We Cranked-Up Our Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Mixpanel

MARCH 30, 2023

But this results in implementations taking far too long to complete and review. This would include setting up onboarding for new users, training users on data governance best practices, and creating resources like videos and dashboards. Think of it this way: Data democracy refers to access, and self-serve analytics refers to usage.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Intercom, Inc.

AUGUST 25, 2020

We often get trapped in this tune when we design these systems thinking: “Hey, here’s the buyer persona. The second one, which we’ll come back to, will be a little bit about the end-to-end review process that you usually run in advance of any big launch. The end-to-end review.

Marketing 238

Marketing Feedback Software Onboarding KPIs Reporting Tools 238