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What is Customer Sentiment Score & How to Measure It?

Userpilot

Userpilot can help you to: collect feedback for customer sentiment analytics, analyze customer profiles , access the NPS dashboard , and create customized in-app flows to improve customer sentiment. Let’s go over each of them: Invest in sentiment analysis tools First, you’ll need the right software to gather and analyze feedback.

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Chronicles of Build, Scale, Repeat With Blaise Transit

Bain Public

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit. cities since January 2020.

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The Disproportionate Impact of Coaching on Startup Survival

Bain Public

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Julien Chosson CEO, Wastack.

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SaaS vs PaaS vs IaaS: Examples, Differences and How To Choose

eG Innovations

Cloud computing service models come in three broad categories: Software as a Service (SaaS). A dashboard or an API gives you complete control over the entire infrastructure. The technical stack (e.g., The “platform” in PaaS refers to the complete “tech stack” ecosystem. Platform as a Service (PaaS). PaaS Use Cases.

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The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

eG Innovations

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Compute also affects logon time performance.

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Benn Stancil, founder of Mode, on how data science can help us make better decisions

Intercom, Inc.

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech. Or rather, it should be.

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Previewing a full chapter of The Cold Start Problem — my upcoming book dropping in December

Andrew Chen

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. It was my first year at the company, and although many companies have weekly reviews, Uber’s were different.

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