Userpilot

JULY 15, 2022

Finally, align your data sources across teams to ensure you do not become the source of your blindspots. Dark iceberg is a part of the customer journey that takes place below the surface, hidden from attribution tools. Not all touchpoints can be tracked by analytics. What are the data sources feeding the dark funnel?

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

UX Studio: Product Management

DECEMBER 14, 2021

As an international UX design agency , our design leads review hundreds of UX portfolios every time we have an opening in our team. a rundown on the characteristics of a great UX portfolio. 12 Inspiring UX portfolio examples. a rundown on the characteristics of a great UX portfolio. What is a UX portfolio?

UX 71

UX Data Visualization Technical Review Embedded Analytics 71

Userpilot

JUNE 19, 2023

And which are the best tools available on the market at the moment? The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Let’s dive in for details!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

NOVEMBER 27, 2023

Ways to analyze churn and improve retention rates based on the data. There are several ways you can gather and analyze churn and retention data; through methods such as cohort analysis , retention tables, path analysis , and feedback tools. Both metrics are also similar in that they give insights into customer satisfaction.

Product Research 102

Product Research Data Visualization Feedback Software Analytic Tools 102

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Userpilot

JUNE 10, 2022

Use a Miro board to gather insights from your customer-facing team members. identify which requests you can tackle first using product analytics and segmentation. identify which requests you can tackle first using product analytics and segmentation. The best feature request management tools for SaaS are Userpilot and Trello.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

AUGUST 26, 2022

User feedback is quantitative and qualitative data provided by customers about what they think about a product and how many of them feel the same way. User feedback enables you to collect responses from users who can provide unique insights on how to improve your product. Let’s get started! What is user feedback?

Feedback Software 97

Feedback Software Customer Feedback User Testing Analytic Tools 97

Userpilot

JUNE 2, 2022

In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. TL; DR. Customer feedback is the data you collect from customers that reflect their perception of your product and services. Let’s jump right in. What is customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 15, 2023

We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job. Sked Social uses an onboarding checklist to drive activation Sked Social is a social media project management tool for Instagram.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 28, 2022

The Opportunity Solution Trees (OST) help product teams arrive at solutions that solve customer pain points during the product discovery phase; they can also be used in project management as a problem-solving tool. Tools like Userpilot can help you identify the needs of your users using micro surveys and conduct experiments to test solutions.

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. Collecting data is easy, yet interpreting that same data is difficult. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? That’s why we’ve listed 12 tools that the best product managers use to do their jobs better?—?and and not the best product management tools.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 19, 2024

Looking for an effective proactive customer service tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. On-demand, self-serve resource center. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

OCTOBER 15, 2020

Prevent churn by helping your users develop habits that set them up for success: fostering good patterns of usage, and correcting bad user habits (using NPS and behavioral data to see what sets the happy and unhappy users apart). Below, we’re presenting the most common, generalized ‘best practices’.

Onboarding KPIs 81

Onboarding KPIs Strategy Customer Experience User Testing 81

Userpilot

APRIL 28, 2024

Is Appcues or Whatfix the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools User Testing Feedback Software Customer Feedback 52

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in!

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Feature adoption tool and wondering if Appcues is the best option for your SaaS company? If you’re a startup or small business with a limited budget, you might benefit from using a tool like Userpilot that offers more value for money. You want to collect detailed customer feedback.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Product adoption tool and wondering if Appcues is the best option for your SaaS company? If you’re a startup or small business with a limited budget, you might benefit from using a tool like Userpilot that offers more value for money. You want to collect detailed customer feedback.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

NOVEMBER 22, 2022

Product demos are great tools in the hands of sales and marketing professionals. Embed your video tutorials in your resource center. This allows you to visualize your findings and easily share them with team members. Tools to create product demos: Userpilot for boosting progressive onboarding. Step 5: Analyze and improve.

Demo 98

Demo Feedback Software Embedded Analytics Data Visualization 98

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. When you’ve finished, you’ll be able to pick the best user retention tools out there. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. When you’ve finished, you’ll be able to pick the best user retention tools out there. The best user retention tools…for you?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role. The common thread though is a focus on UX (user experience). Wireframing.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Usersnap

JANUARY 31, 2019

Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product. The SEO Tool helps you keep on top of your keyword game.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

NOVEMBER 25, 2022

Embed video tutorials inside your help center so users who get stuck can find answers quickly and learn more about your product features easily. Create storyboards to visualize the product experience from your customer’s eyes. The reason is simple: customers hire services or products to do their jobs.

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Userpilot

APRIL 10, 2023

Heatmaps give you instant insights into where users may be encountering friction. How’s that relevant for UX designers ? The importance of Hick’s Law for UX designers Including too many links on your landing page or too many icons in the UI will have the same effect on users. Use lots of white space.

UX 96

UX User Testing Product Research Customer Experience 96

Userpilot

DECEMBER 10, 2022

To overcome it, UX designers must conduct usability testing to uncover areas of improvement. Create self-help resources to help users troubleshoot their issues on their own. Embed your educational resources into your knowledge base for a better experience. Reduce emotional friction with gamification. What is user friction?

Customer Experience 98

Customer Experience User Friction User Testing Customer Feedback 98

Userpilot

MAY 6, 2022

In an increasingly competitive marketplace, video onboarding is increasingly becoming a vital tool for SaaS product managers. You should use data to inform your decisions – it could be that a simple document or interactive guide better suits your users. Video is a powerful education tool. Demo video onboarding.

Customer Experience 98

Customer Experience User Testing Embedded Analytics Data Visualization 98

Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. Analyzing user sentiment can unlock valuable insights that improve customer satisfaction, and skyrocket retention. What are B2B customer satisfaction surveys?

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98