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Product Dogfooding in Software Development: A Quick Guide (+Best Practices)

Userpilot

TL;DR Product dogfooding is a testing practice. Product dogfooding enables organizations to shorten the feedback loop by testing their products for bugs and usability issues before releasing them to the users. Before you start testing, provide testers with adequate user onboarding so that they know how to use the product.

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success. The best customer success tools include Userpilot, ChurnZero, and Gainsight. Sending email sequences post-sign-up to guide customers through the product. an engagement loop ).

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How to Use Generative AI and LLMs to Improve Search

TechEmpower - Product Management

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

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Cracking The Data Code – Mike Bugembe on The Product Experience

Mind the Product

Edwards Deming wrote, “In God we trust, all others must bring data.” – but we’re not always taught how best to use data. founder Mike Bugembe joins us on the podcast to chat about working with data scientists, and how best to collect, work with, and make decisions based on data. Tweet at us!

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The 7 Most Important Laws of UX Design in 2024

UX Planet

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

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Keeping Track Of Your HEART – Tomer Sharon on The Product Experience

Mind the Product

If you care about what people think, then there’s no analytics package that can give you that answer… There are people who would argue that “Oh yes, we can tell if they are satisfied if they do 1, 2, and 3” It’s not true… the numbers will never tell you what people have in their minds. How to use data.

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How to deal with limited budgets for user research recruitment and tools

Userzoom

In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service. Free trials are your friend.