The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 80

Data Visualization UX Research Software Feedback Software 80

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

Feedback Software 92

Feedback Software Analytic Tools Reporting Tools Data Visualization 92

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

JUNE 30, 2023

The best customer engagement strategies you can use to improve customer loyalty are: Offer personalized customer experience based on welcome survey data. Use interactive walkthroughs to guide users and boost onboarding engagement. Use checklists as a roadmap for users to follow and reach activation.

Customer Experience 78

Customer Experience Customer Feedback Feedback Software Analytic Tools 78

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Users ask Siri questions and have conversations with it via a messaging environment. Consistency Chatbots provide a consistent user experience, avoiding human errors and response inconsistencies.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

Userpilot

NOVEMBER 8, 2022

Customer engagement technology helps to increase engagement and reduce churn through in-depth analytics, personalization, better communication, and engagement at scale. One of the most common examples of artificial intelligence in the business world is using chatbots for self-service support. What is customer engagement technology?

Analytic Tools 97

Analytic Tools Feedback Software Customer Communications Customer Experience 97

Mind the Product

FEBRUARY 13, 2018

Data is the world’s most valuable resource, according to The Economist, and the companies that primarily deal in data – Google, Amazon, Facebook and the like – are among the most valuable in the world. Data Moves to the Centre of the Value Proposition. We’re just not yet used to doing this with data.

Data Visualization 92

Data Visualization Product Research User Testing Reporting Tools 92

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. No less important are your business goals.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. An NPS survey simply asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.

Feedback Software 95

Feedback Software Analytic Tools Research Software User Testing 95

Mind the Product

JANUARY 6, 2020

In my experience from working on data-driven products, I’ve found that a broad definition of AI helps me to focus on defining the problem I’m trying to solve, rather than fixate on specific techniques to use in the solution. For example, decisions can be made by machines or humans, and the data can be static or dynamic.

Artificial Inteligence 115

Artificial Inteligence Data Visualization Product Management Product Manager 115

Userpilot

FEBRUARY 20, 2023

TL;DR User onboarding is the ongoing process of educating users about your product and making them more proficient with it. User onboarding is essential to offer a great first-time user experience (FTUE), lead customers to success, improve product adoption , and boost customer lifetime value ( LTV ).

User Testing 86

User Testing Customer Experience Feedback Software Customer Feedback 86

Mixpanel

JANUARY 11, 2021

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. How do you keep data at the forefront?

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Userpilot

JUNE 25, 2023

Hooked delivers insights into the psychology of user habits and engagement to design captivating products. The Insights Driven Product Manager is a comprehensive guide for leveraging data and insights in product management. Product Leadership presents insights on effective product leadership and team-building.

Books 87

Books Analytic Tools Data Visualization Product Research 87

Userpilot

NOVEMBER 27, 2023

Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. Whether you opt for product growth or product-led growth, Userpilot can help you create ideal user experiences for your product. Thankfully, getting this data isn’t so difficult today.

Onboarding KPIs 94

Onboarding KPIs Data Visualization Customer Experience Product Research 94

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 83

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

The Product Coalition

APRIL 11, 2019

Amazon Prime Video app has won the metadata game for customers like me who take their entertainment on-the-go, mainly on their smartphones or tablets. We do not pay for cable services and hence, we rely on various streaming services for our entertainment. I have to leave the Netflix app to get that data.

Entertainment 60

Entertainment Customer Experience Product Research Systems Review 60

Userpilot

OCTOBER 11, 2022

As you get more data, you are able to narrow down your focus. Visual tools like Miro can help teams take stock of all the ideas when they are trying to organize them into a concise product vision statement. Insights from the sales, marketing and engineering teams need to be considered when forming the vision.

Vision 101

Vision Analytic Tools Data Visualization Reporting Tools 101

Userpilot

MAY 17, 2024

UX designers use this powerful tool to create sticky products and drive customer loyalty. Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. Ready to create gamified experiences across different stages of the user journey? Improves user retention.

Customer Experience 52

Customer Experience UX Onboarding KPIs Data Visualization 52

The Product Coalition

JUNE 27, 2018

With any standard analytics tool, you’ll probably start by tracking metrics such as daily app launches, churn rate, and daily sessions per DAU. These are important metrics, but there is so much more that you can do for measuring user engagement. When creating an action cohort you need to set up three parameters.

Data Visualization 60

Data Visualization Analytic Tools User Testing Customer Experience 60

Userpilot

DECEMBER 13, 2022

In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Onboarding UX can be defined as the user experience you create – both within and outside your app – to welcome, familiarize, and get users up to speed with your product or service.

Onboarding KPIs 93

Onboarding KPIs Feedback Software UX Data Visualization 93

The Product Coalition

APRIL 17, 2023

However, generative AI, a relatively new area, has become a game-changer in data generation and content creation. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. To produce fresh data, each of these models employs a distinct approach.

Generative AI 118

Generative AI Feedback Software Research Software User Testing 118

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 17, 2022

To find the product experience delightful, users need access to on-demand self-service with all the information and guides they may need. Most users may not be ready to admit it but they make their choices based on emotions, not reason. Storytelling is a powerful tool in the emotional design toolset.

User Testing 88

User Testing Customer Experience Feedback Software Customer Feedback 88

Userpilot

JANUARY 18, 2022

Implement a preloader to make the product or app look more professional, reinforce the branding and product positioning, make the waiting time pass more quickly, and ultimately stop users from leaving the page or app before it’s ready to use. Skyscanner’s preloader lets the users know what they’re waiting for.

Analytic Tools 95

Analytic Tools Research Software Data Visualization Customer Experience 95

Userpilot

MAY 31, 2023

A good UX design helps to make your product easier to use and create a delightful experience. Zoom uses a simple UI to limit user distractions and make it simple to find key features. Slack’s empty state helps to show its features and minimize the user’s cognitive load. This includes buttons, toggles, or icons.

UX 79

UX Customer Experience Data Visualization User Experience 79

Product Talk

MARCH 11, 2020

They need to make decisions based on whatever data they have now. Additionally, longer-horizon research projects tend to generate a lot of data. It can be used to help craft a streaming entertainment company’s offers, pricing, and when and where to advertise. A product team can’t afford to sit around waiting for an answer.

User Testing 189

User Testing Customer Feedback Customer Experience Product Research 189

UX Studio

OCTOBER 4, 2023

Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this. In more detail, to achieve a specific goal, AI has the ability to take actions by analyzing and using huge amounts of data, making predictions of the future.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. The voice search feature is supported by all the major smart TV producers.

Feedback Software 121

Feedback Software Technical Review Weak Development Team User Testing 121

Amplitude

JUNE 23, 2020

In fact, an Incept Results study found that enterprise businesses that invested in customer experience made an additional $700 million within three years. So we’re here to explain what retention rate is, why retention and customer experience (or CX) go hand in hand, and how companies use product analytics to build great customer experiences.

Customer Experience 87

Customer Experience Data Visualization Customer Feedback User Testing 87

UX Studio: Product Management

OCTOBER 2, 2023

The expertise of our team lies in creating visually stunning website design and digital products. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Their mission is to transform digital presences into captivating and effective tools.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 74

Education Research Software Feedback Software User Testing 74

The Product Coalition

SEPTEMBER 23, 2023

Check this out: The global NFT market is predicted to hit a whopping $5.1 Database Management : Efficient database management is crucial for storing user data, transaction history, and NFT metadata. It includes the website or app layout, user profiles, search features, and the NFT listings. billion by 2028, up from $1.9

Research Software 125

Research Software Analytic Tools Feedback Software Data Visualization 125