Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience.

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Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

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Userpilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. Since then, that version of Google Analytics has been phased out and replaced with Google Analytics 4. In the article, we show you how to replicate the behavior flow report in GA4. Let’s get right to it!

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Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Prices available upon request).

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? We also have a quick look at Userpilot as an alternative for each of the tools. How does this sound? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Ready to dive in?

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The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Let’s explore how and why this matters. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. As software builders, we are uniquely positioned to influence this environmental trajectory.

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Userpilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface.

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Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

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Analytic Tools Feedback Software Research Software Reporting Tools 98

The Product Coalition

MARCH 13, 2023

Marketing leader, Justin Norris shares recommendations for how to produce valuable reporting for stakeholders. By Tremis Skeete , for Product Coalition How do you know when a digital product is “done?” Let’s say in this case, the digital product is a report. Perform a report and/or data feasibility analysis.

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Userpilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

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Data Visualization Reporting Tools Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. You will also know how to track and use it for your SaaS business.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. The insights from feature analysis help you: Identify feature opportunities. How to effectively analyze product features: Define your objective. How to effectively analyze product features: Define your objective. Usability features.

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Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

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Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Review and analyze to identify improvement opportunities.

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Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Pendo Free analytics.

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Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! The easiest way to create a cohort in Mixpanel is through the retention report.

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Userpilot

APRIL 10, 2024

Knowledge base creation is critical to enhancing self-service support. As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service.

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Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. The question is: do the analytics features offered by Pendo live up to the hype? The value of dummy data.

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Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

DECEMBER 22, 2022

What would your retention game be like if you could predict churn before it happens? This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them.

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Userpilot

MARCH 4, 2024

User behavior patterns are the typical ways users interact with products, services, or interfaces, revealing their habits, preferences, and decision-making processes. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment. Book a demo now to begin.

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Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JULY 22, 2023

By delving deep into the data and insights about your customers’ preferences, needs, and buying patterns, you can make informed decisions to drive growth and maximize customer satisfaction. Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights.

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Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. UI/UX optimization.

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Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

AUGUST 23, 2023

A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. What is a product analyst?

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The Product Coalition

JULY 13, 2020

According to McKinsey , data-driven organizations are 23 times more likely to acquire customers. In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration.

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Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? You can collect heaps of data but they won’t be of any use if you don’t know what to do with them. SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions.

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Reveal

DECEMBER 13, 2021

Reveal Embedded Analytics. Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. Real-time, accurate insights that can impact patients are extremely important.

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Data Visualization Healthcare Analytic Tools Reporting Tools 52

Userpilot

APRIL 19, 2024

Dive into the Net Promoter Score definition to discover mirror customer sentiment and how it can help redefine your business strategy. Get a Userpilot demo now to create your own NPS dashboard. Increase Customer Retention : Utilize the actionable insights gained from high NPS ratings to bolster customer retention strategies.

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Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

MAY 5, 2022

Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. There are three methods to predict churn. Let’s begin!

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Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

APRIL 26, 2023

Why is it important to analyze customer data? 6 ways to collect and analyze customer data. What the best customer data platform is for SaaS companies. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers. What is customer data analysis?

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

JULY 18, 2022

How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. How to Calculate NPS. What is an NPS program?

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Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

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Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow.

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Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

AUGUST 10, 2022

What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. Collecting customer insights helps you deliver best-in-class solutions and improve customer experience. And much more.

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Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

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Userpilot

JANUARY 3, 2023

You’ll be trying to answer many questions at once: How do I find critical data points? Are there any special tools I can use? Proactively act on data sources to reduce churn. Prevent negative reviews. How to identify churn risk signs hiding in your product: Talk to your customer success team.

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