Remove Data Visualization Remove Inbound Remove KPI Remove Webinar
article thumbnail

Webinar: Make UX a Part of the KPI Conversation With Universal Measures

Userzoom

Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. For decades, user experience professionals have been debating how to associate experience measures with these key KPIs. About the webinar speaker. View it today.

KPI 50
article thumbnail

Make UX A Part of the KPI Conversation With Universal Measures

Userzoom

ON-DEMAND WEBINAR. Make UX A Part of the KPI Conversation With Universal Measures. Make UX A Part of the KPI Conversation With Universal Measures Key Performance Indicators or KPIs are basic measures that are often front in center in most board rooms. About the webinar speaker.

KPI 48
article thumbnail

2022 customer support trends: How support leaders are adapting

Intercom, Inc.

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Last month, we published the second edition.