dead-man-walking 
The Product Coalition
OCTOBER 3, 2023
As the client walked in, the ‘music’ screeched to a halt. The wise man doesn’t give the right answers; he poses the right questions.” — Clause Levi-Strauss What happens before and after your roadmap stays with your roadmap Context is king. The battery is dead. My contribution? No pressure. But I was ready.
Gainsight
JUNE 9, 2021
Major Takeaways: There are three value trends: Presales as we have known it for 30 years is dead, CS has the highest pipeline conversion rate of any GTM function, and there is CS shift from the Indoor Cat to the Alley Cat. Michael is known as “the man with the plan!” 2020 threw us some curveballs.
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Intercom, Inc.
MAY 16, 2019
That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. Instead of just telling them to click a link, you can actually show them, bring them there, walk them through the process. Answer Bot can walk your users through tours.
Intercom, Inc.
JANUARY 3, 2020
I suspect, the mall of the future will just be a load of shop windows where you can walk in but you don’t buy a product there. Or if they do speak, it’s through some middle man like Zapier. It’s literally dead. If you think Foursquare and Yelp and all these things I used to use – they’re all dead to me.
Business of Software Conference
JUNE 19, 2020
Very soft spoken; large man soft voice. And we were going to commit to that vision, which meant by our estimate so we’re going to take 18 months of getting kicked in the teeth on a feature disparity in order to basically make sure that the numbers were dead accurate. We walked the dog to the park. Can you guys hear me?
Business of Software Conference
MARCH 11, 2020
E-commerce is dead. And then I stumbled upon another man another person named Sam who’s my next mentor. And if quotes like no one will ever put a credit card online no one will ever buy anything but books online. Department like all of these things make for nice stories now. And he became my first mentor.
Business of Software Conference
SEPTEMBER 3, 2019
This is the equivalent in the health industry as flatlined or ‘Hey you’re dead.’ Shawn: Our customers were just ad blind to the point where if they saw the ad even if it spoke to what they wanted they’re like: ‘I’m not gonna click on that, The Man will win if I click on that’. We’ll go into that a little bit.
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