ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. It can be used for the entire building process at engineering and even product management. The legal team isn’t there to slow R&D down.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

DISQO

SEPTEMBER 25, 2019

Alongside a series of mergers, eight years ago Cambia founded a dedicated innovation team dubbed the Innovation Force — a common innovation investment nowadays, but ahead of its time back in 2011. “In In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Alongside a series of mergers, eight years ago Cambia founded a dedicated innovation team dubbed the Innovation Force — a common innovation investment nowadays, but ahead of its time back in 2011. “In In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Alongside a series of mergers, eight years ago Cambia founded a dedicated innovation team dubbed the Innovation Force — a common innovation investment nowadays, but ahead of its time back in 2011. “In In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

PMLesson's Ace the PM Interview

JUNE 10, 2020

Many times data scientists are charged with communicating their findings with several other teams, many of whom may be as technical as they. For example, imagine our Amazon data scientist has collected their data, built a model, and has developed some predictions and forecasts using it.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. My background is definitely atypical.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Product Talk

FEBRUARY 10, 2021

We’re also joined by Melissa Suzuno , who is going to be monitoring the chat and managing your questions in the Q&A. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Business of Software Conference

NOVEMBER 28, 2019

Let’s get to know you a bit more just to understand, who’s a founder or in commercial management of a software company? So I managed to arrive on time. And the third biggest area of interest is designing a great team through the heads, the hiring, the organization structure at the top. Serious business of Sales.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40