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Best Resources for Data Folks

Iteratively Blog

It’s definitely worth your 15 minutes! ? Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. . #6 KDnuggets [BONUS]. Check out the latest issue. Podcasts. #1

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Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. Liam: I was going to ask your definition of customer experience, but I feel the story has just given it. Liam: That’s fantastic.

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From Awareness to Adoption: Keys to a Successful New Feature Launch

ProductPlan

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Timing is everything. Rinse and repeat.

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Dear Strategy: 088 Deciding Who Decides

Dear Strategy

No matter how convoluted and expansive this definition has become (particularly within a business context), the fact remains that a strategy is nothing more than a plan to meet a goal – which means that “strategy” will – and should – exist at nearly every level of a company, and in nearly every function. And so on down the line….

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. Des Traynor: Let’s do some quick definitions to ground everyone. Des Traynor: But does that name mean anything?

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a16z Podcast: Why paid marketing sucks, Network effects, Viral Growth, and more

Andrew Chen

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

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To reinvent healthcare, Cambia first reinvented itself: How they built a culture of innovation

DISQO

Ask people to name the most innovative companies, and the likelihood is high that behemoths like Amazon, Netflix, Tesla, and Uber come to everyone’s mind. In order to change the culture, we needed a dedicated team, but the team had to be both coaches and players,” says Max. The very definition of innovation.