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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

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March Madness, AI Style

Crafty CTO

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. ” That’s a real concept, but it has its own term: AGI or Artificial General Intelligence. My personal experience mirrors these reports. So if AI is not machine thought, what is it?

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. With Userpilot, you can apply these strategies without having to code. But no business strategy will beat one-on-one interactions when it comes to creating intimacy.

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Who should really own your tracking plan?

Iteratively Blog

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The iOS, Android and web development teams are responsible for instrumenting (and ideally testing) those events in the code and will have an opinion on what’s feasible. Data team and PM are distraught.

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WalkMe Product Tours: An In-Depth Review + A Better Alternative

Userpilot

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Coded customization. Then you’re in the right place!

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Top 7 Insights from CS Unplugged: Enterprise Edition

Gainsight

And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Add marketing, commerce, data integrations, analytics, and collaboration tools, and the burden becomes heavy. Quantify and Templatize Executive Business Reviews .

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Establishing a market-led culture with a Product Management framework

BrainMates

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. Immediately after the course, the company invested in six months of organisational product coaching with myself, Brainmates’ New Zealand Product Coach , to help embed the new product mindset. What matters most?