Ask Benny

SEPTEMBER 30, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

FEBRUARY 26, 2023

Product roadmaps and backlogs serve different purposes, and using the terms interchangeably (or incorrectly) can lead to confusion and misalignment among the product team and the wider organization. TLDR Understanding the difference between a product roadmap and a backlog is crucial for product managers.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Roman Pichler

MARCH 9, 2021

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. Figure 1: The Product Goal in Context.

Product Goals 156

Product Goals Weak Development Team User Testing Vision 156

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

SEPTEMBER 30, 2019

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Product Innovation Educators

JUNE 19, 2023

How product managers can build trust and alignment on virtual teams Today we are talking about making virtual product teams more effective. Our guest is Anna Marie Clifton, Head of Product at Vowel. Before Vowel, she held senior product management roles at Asana, Coinbase, and Yammer. Trust builds product.

Customer Experience 77

Customer Experience Engineering Product Strategy Reference 77

The Product Coalition

OCTOBER 13, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 60

Customer Experience Vision Framework Roadmap 60

The Product Coalition

OCTOBER 13, 2019

After the first few weeks at the company, it was a messy situation where they were trying to be both a product and a service company. Developers were distracted Developers on the product side were half-heartedly working on the features that were prioritized by the Product Managers. What happened next?

Startups 63

Startups User Testing Software Review Feedback Software 63

The Product Coalition

MARCH 11, 2020

It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. If you’re new to product management you might not own a roadmap. Instead you have projects assigned to you by your manager. Marketing?—?Do Partners?—?Can

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Roman Pichler

SEPTEMBER 11, 2023

Additionally, the person in charge of the product must have the necessary expertise. 2] Use the Right Goals A team is, by definition, a group of individuals who work together on the same goal. It’s therefore important that you align the product team members by setting the right goals.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Bain Public

MAY 24, 2019

It is no secret that a product manager needs momentum in areas such as product development, product sales and customer adoption in order to succeed. Without support from stakeholders to access the resources you need, your product could fail. As a product manager, you can only build momentum by getting started.

Leadership 40

Leadership User Testing Product Research Customer Feedback 40

Bain Public

MAY 24, 2019

At Bain Public, we have learned a lot in the many hours and conversations spent mentoring, advising and consulting in product management. But, the end result is engineers creating a product with "must have" features in which customers are not willing to pay. Product managers must be crystal clear about these 4 elements.

Roadmap 40

Roadmap User Testing Research Software Customer Experience 40

Userpilot

JANUARY 31, 2021

In this post, you can find out the functions of product ops, how it facilitates the internal and external processes to create useful products, what the duties of a product ops manager are, and whether you should hire one or not. What is Product Ops. Is Product Management Same As Product Operations?

User Testing 52

User Testing Data Visualization Customer Feedback Customer Experience 52

Product Solving

AUGUST 26, 2020

You unlock the ability to do things that were not possible without your products. Your entire job as a product manager is to make impossible things, possible. Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. What really is product friction?

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

We'll do a step-by-step review of a real-world product management mock interview. In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. She also asks again what are the product goals. Today, we'll cover something a little different. Then, come back to this article.

User Friction 52

User Friction Customer Experience Management Management 52

Folding Burritos

DECEMBER 4, 2019

I talk to a lot of PMs and I ask them (and everyone who subscribes to my newsletter) the same question: what’s your biggest struggle as a Product Manager? Having put together a fairly popular resource on product prioritization methods, I would’ve hoped the situation to be different. Well, th at’s the role of a product strategy.

Research Software 585

Research Software Customer Experience Product Research User Testing 585

The Product Coalition

FEBRUARY 1, 2021

The Product Owner is also accountable for effective Product Backlog management, which includes: a) Developing and explicitly communicating the Product Goal; b) Creating and clearly communicating Product Backlog items; c) Ordering Product Backlog items; and, d) Ensuring that the Product Backlog is transparent, visible and understood. (See

Technical Review 167

Technical Review Advertising Customer Experience Agile 167

The Product Coalition

DECEMBER 8, 2020

The Product Owner role depends on the size of an organization, the industry it is operating in, its culture, and the lifecycle stage of that organization’s product(s). Lastly, there is an overlap with the product manager role. Product definition: “A product is a vehicle to deliver value.

Product Research 88

Product Research User Testing Customer Experience Technical Review 88

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision.

Product Strategy 112

Product Strategy Strategy Feedback Software Customer Experience 112

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact.

Data Visualization 92

Data Visualization Research Software Feedback Software User Testing 92

The Product Coalition

APRIL 17, 2019

I now lead Product UX and Design on the Brilliant Control and Mobile Apps, Product Management, and Product Analytics at Brilliant. If I think about the five years that I’ve been in Product, I’ve personally seen or heard of hundreds of Product Managers?—?both After all, it is your home?—?everything

Product Management 60

Product Management Product Manager Data Visualization Product Research 60

Product Management University

MARCH 9, 2017

If you obsess over customer success, product success is all but guaranteed. Applying that concept in a B2B environment however, requires a broader definition of “the customer.” Put your customer success manifesto into practice with one overarching goal and three supporting pillars. The Three Pillars. Return the favor.

Customer Feedback 100

Customer Feedback B2B Vision Roadmap 100

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. You’ve seen our vision for the Engagement OS from Karen. All right.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118