Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

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Analytic Tools Feedback Software Reporting Tools Data Visualization 95

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing.

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Reporting Tools Feedback Software User Testing Software Review 128

The Product Coalition

JANUARY 21, 2021

In the DevOps scenario, the QA team integrates into the software development and testing process to ensure the seamless development of infrastructure, process smoothly, and make sure all changes function as expected. Why is QA testing needed when implementing DevOps? Plan the tests?—? Design the tests?—?

Reporting Tools 170

Reporting Tools User Testing Product Research Testing 170

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

Reveal

OCTOBER 14, 2021

In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Continue reading to find out what a modern embedded analytics solution is and how it can replace your legacy system by decreasing operational costs and increasing annual revenue.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

The Product Coalition

SEPTEMBER 14, 2020

Many teachers are still trying to find secure virtual classrooms and are searching for the best interactive video platform in virtual learning. Moreover, teachers are continually wanting to upgrade and enrol their students in improved virtual classroom software solutions. What is Virtual Classroom Software?

Analytic Tools 97

Analytic Tools Reporting Tools Data Visualization Education 97

Product Talk

OCTOBER 25, 2023

As an individual contributor, you’re focusing on your own projects and progress, but as a leader you are now responsible for the team (or teams) that report up to you. Trevor Acy, Balancing Time for Learning and Bias for Action Meet Trevor Acy, the Associate Director of Product Management at Ramsey Solutions.

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Leadership Product Research Reporting Tools Feedback Software 254

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. We did cover a lot of topics in the area of bug reporting. Examples of bug reports 3 samples of bug reports So… what is a bug report? This has since changed though.

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Reporting Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

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Reporting Tools Data Visualization Customer Experience User Testing 149

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. There are a lot of different customer engagement tools for different types of interactions and use cases, so it would be impossible (and impractical!)

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Reporting Tools 89

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Definition of an MSP. How do Managed Service Providers Function? Types of MSPs.

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Reporting Tools Data Visualization Technical Review Systems Review 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Analytic Tools Data Visualization Research Software Feedback Software 98

280 Group

AUGUST 26, 2022

. in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The mentality is to fail fast and figure out solutions quickly.

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Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% For our purposes, we’re going to use the same definition for product bugs. of the gross domestic product.”

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Reporting Tools Software Review Technical Review Systems Review 183

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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Analytic Tools Research Software Reporting Tools Customer Communications 98

Reveal

SEPTEMBER 2, 2022

In this article, we’ll dig deeper into what embedded analytics is for sales, how and why it benefits your team, how to choose the right embedded sales analytics software, and more. How can an embedded analytics tool boost your sales activities? What to look for in embedded sales analytics software? See Reveal in Action.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

OCTOBER 29, 2023

Experiments , like fake door tests , can also be used to assess your customers’ WTP. If the WTP for your SaaS tool is $25, that’s all you are getting. quality solutions. Start with existing industry reports to develop a general understanding. Check out this fake door test by Buffer! Pricing survey.

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Research Software Feedback Software Analytic Tools User Testing 98

Userpilot

APRIL 19, 2024

Dive into the Net Promoter Score definition to discover mirror customer sentiment and how it can help redefine your business strategy. NPS assesses how customers feel by posing one direct question: “On a scale from 0 to 10, how likely are you to recommend our company’s product or service?”

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Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. Then you're in the right place!

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 90

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. A/B testing , so you can explore and quickly iterate based on direct user behavior. Let’s dive in!

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Analytic Tools Feedback Software Research Software Data Visualization 72

Reveal

NOVEMBER 17, 2021

But what is the definition of augmented analytics, who is it for, and how does it work with embedded analytics are all questions that many people still don’t know the answer to. In our Trends in Software Development and Analytics report , we found that 41% of companies saw an increase in requests for access to data and analytics.

Data Visualization 60

Data Visualization Analytic Tools Reporting Tools Research Software 60

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in! GET A DEMO.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. The best 5 customer experience management tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

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Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 80

Intercom, Inc.

AUGUST 21, 2019

These include traditional editorial review sites such as Techradar and PCMag , which often review both software and tech gadgets. In addition, change-related anxiety and uncertainty are reported as being two of the key aspects standing in the way of product adoption – something positive reviews can help to alleviate.

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Software Review Technical Review Reporting Tools Research Software 172

Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Usersnap

DECEMBER 3, 2018

As a Quality Assurance Manager, you’re fighting daily with testing websites or software during the build process, as well as after launch. With this comparison between automated vs. manual testing, we want to help you to make a quicker decision what to use. What is Automated Testing? When to use Automated Testing.

User Testing 76

User Testing Reporting Tools Feedback Software Product Research 76

Reveal

JULY 20, 2022

Looking for an alternative to Sisense embedded analytics platform? Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings. In either option, most of the interaction with its software is done via the web. You’ve come to the right place!

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

MAY 31, 2022

According to a recent report , 72% of workers prefer a flexible work model over returning to the office full time. The technological implications of a flexible office workforce could mean we’ll be working more asynchronously on mobile, in different time zones, and even the 9–5 will be challenged. and in some cases, anytime?—?was

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Hope: In this case, we’re very solution-oriented. The easiest place to start, I think, is to start doing some solution-related discovery. Hope: Makes sense.

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Product Research Customer Experience Data Visualization User Testing 228

Mind the Product

FEBRUARY 22, 2017

There are some important differences between managing a solutions vs a platform product, in terms of providing product value (I wrote about becoming a platform Product Manager recently for Mind the Product ). Brainstorm ways to cheaply implement a test for whether or not the metrics you chose will consistently test for value.

Reporting Tools 89

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