Userpilot

JANUARY 15, 2024

Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. Try Userpilot and book a demo today! Get your free Userpilot demo today! Want to improve your fintech customer experience?

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Userpilot

MARCH 25, 2024

Help users troubleshoot issues quickly with a resource center. Book a Userpilot demo now. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the number of sessions per user? How to make your resource center rich?

Data Visualization 92

Data Visualization Analytic Tools Research Software Reporting Tools 92

Userpilot

APRIL 21, 2024

If you’re looking to reduce support ticket volume and make life better for your customer support team, book a Userpilot Demo to see how we can help. In-app resource center builder in Userpilot. Similarly, you can study whether there’s any information customers expect to find in the help center but it isn’t included.

Feedback Software 103

Feedback Software Analytic Tools Data Visualization Customer Feedback 103

Userpilot

FEBRUARY 19, 2024

To lower drop-offs, provide users with proactive support via a resource center and in-app guidance. Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the drop-off rate? Want to find out how Userpilot can help you reduce your drop-off rates?

Analytic Tools 102

Analytic Tools Data Visualization Onboarding KPIs User Testing 102

Userpilot

JANUARY 8, 2024

Grammarly uses a demo document to show users how the tool works. Book a demo now to try it. Deliver additional value with product demo videos Product demo videos are visual representations showcasing how your product works, its features, and the value it brings to users. Increase revenue growth. Increase revenue growth.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

APRIL 10, 2024

Book a demo to get started! Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a knowledge base? A SaaS resource center should include a variety of content to cater to different needs and learning styles. What to include in self-service knowledge bases?

Feedback Software 94

Feedback Software Analytic Tools Research Software Data Visualization 94

Userpilot

DECEMBER 11, 2023

Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Userpilot can help you identify mental models with analytics reports or user feedback, align them using no-code flows, and proactively keep customers in the loop through announcements or resource centers.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools User Testing 105

Userpilot

APRIL 22, 2024

Userpilot drives product adoption through a self-serve resource center. Book a demo today ! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product-led growth strategy? The self-serve resource center gives customers a feeling of control.

Feedback Software 78

Feedback Software Product Research Customer Experience Strategy 78

Userpilot

FEBRUARY 28, 2024

If you decide that Pendo Engage isn’t the right fit for your needs then, we suggest you try an alternative – get a free Userpilot demo to see if our platform would be a better match! If you want to learn more about Userpilot, then get your free demo today! In-app resource center. In-app resource center.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 104

Userpilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Utilize in-app guidance with tools like Userpilot to create intuitive flows and resource centers. Book a demo now to see how Userpilot can help with product-led growth.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 97

Userpilot

OCTOBER 6, 2023

Product demos are a crucial part of the sales process. An effective demo can, thus, help you generate leads and close deals. In this article, we discuss what a product demo is, why they’re important, and how you can create them. We also highlight 6 examples of successful SaaS demos. What is a product demo?

Demo 100

Demo Product Research User Friction Data Visualization 100

Userpilot

APRIL 24, 2024

Book the demo! Try Userpilot and Take Your User Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Userpilot? There’s also a resource center functionality for on-demand self-service user support. To find out more about Userpilot and its capabilities, book the demo!

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Feedback 89

Userpilot

MARCH 29, 2024

Offer self-service support with a resource center. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? Improve in-app flows with A/B testing. Ready to fix your leaky sales funnel? Userpilot can help.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

Userpilot

FEBRUARY 22, 2024

If you’re ready to build a winning customer communication strategy within your product then it’s time to get your free Userpilot demo today! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer communication? Use NLP to streamline ticket resolution time.

Customer Communications 104

Customer Communications Feedback Software Analytic Tools Customer Experience 104

Userpilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Book a demo to give it a try. Try Userpilot and Take Your Customer Success to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer success? For instance, you could invite customers to schedule a live demo.

Analytic Tools 84

Analytic Tools Feedback Software Research Software Customer Experience 84

Userpilot

FEBRUARY 22, 2024

Userpilot helps you create impactful resource centers and deliver proactive customer service without writing any code. Book a demo to learn how it works today. Try Userpilot and Take Your Customer Service to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is SaaS customer support?

Feedback Software 90

Feedback Software Analytic Tools Customer Feedback Customer Experience 90

Userpilot

APRIL 10, 2024

Osano improved customer retention with an in-app resource center, reducing support chat requests by 25%. If you want to improve customer retention in your company, book a demo now to learn how Userpilot can help. Instead, create a comprehensive resource center with user documentation , onboarding videos , and links to community forums.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback User Testing 98

Userpilot

MARCH 19, 2024

Offer self-service support with a resource center to remove friction. Book a demo today ! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user experience optimization? To learn more about how to get your UX optimization journey started, book a demo today.

Customer Experience 102

Customer Experience User Testing Research Software Feedback Software 102

Userpilot

FEBRUARY 25, 2024

Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Answer FAQs with self-service resource centers. A demo of Userpilot’s no-code in-app flow builder. Example of a help center. Proactive support is the key to winning over customers.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

MARCH 4, 2024

Live demos : Use demos to showcase product value and address objections before upgrading. In-App resource center : Offer 24/7 support with an organized knowledge base so users can have easy access to answers. Offer live demos during customer onboarding Live demos can serve as a crutch to boost your conversion time.

Customer Experience 87

Customer Experience Feedback Software Analytic Tools User Testing 87

Userpilot

APRIL 24, 2024

Implementing proactive support through resource centers , dedicated account managers, and educational webinars improves renewal chances. Book a demo now to find out more. Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are SaaS renewals?

Feedback Software 78

Feedback Software Customer Experience Customer Feedback User Testing 78

Userpilot

APRIL 22, 2024

Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis? Build your in-app resource center code-free with Userpilot. Ready to begin?

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Weak Development Team 90

Intercom, Inc.

JULY 6, 2022

Discover what you can do with 2-way SMS, including sending promotional messages, re-engaging your customers, and much more over at our help center. Head over to our help center for a demo video and to learn more about what’s new. Discover more about teammate permissions over at our help center.

Customer Experience 210

Customer Experience Data Visualization Inbound Reporting Tools 210

Userpilot

FEBRUARY 25, 2024

Proactive customer support, for example, via the resource center and contextual in-app guidance, is essential for creating frictionless customer experiences. Book the demo! Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer friction?

Data Visualization 95

Data Visualization Analytic Tools Research Software User Friction 95

Userpilot

OCTOBER 26, 2023

Traditional sales techniques like product demos are more effective in this context. Book a Userpilot demo today! Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance.

Analytic Tools 94

Analytic Tools Feedback Software Product Research Data Visualization 94

Userpilot

NOVEMBER 5, 2023

Other ways to scale customer success include providing a resource center , offering regular webinars , and regularly collecting customer feedback. Book a demo today to learn more! This center can hold a variety of resources, including blog posts, FAQs, webinars, etc., Interactive walkthrough in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

APRIL 9, 2024

Book the demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process? In addition, you can further support your users via the resource center. Resource center settings in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 16, 2024

Resource centers are invaluable when it comes to 24/7 self-serve support. Book the demo to find out how Userpilot can help you design outstanding onboarding experiences for your SaaS! It relies on interactive walkthroughs, checklists, and resource centers to train users on how to use the tool and solve their problems independently.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software User Testing 87

Userpilot

FEBRUARY 26, 2024

TL;DR Here are some important factors to consider while choosing self serve support tools: Ability to build different help content formats, including articles, videos, surveys, checklists, and links to add to your help center. You can also group modules into sections to help users navigate the resource center.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

JANUARY 27, 2024

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Network: The Interconnected Web Deploying applications across local computers, data centers, or cloud environments hinges on a network of interconnected devices — servers, computers, routers, and switches.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

Userpilot

OCTOBER 3, 2023

Grammarly provides an interactive product tour and offers demo content to demonstrate the product’s value. Userpilot aids product adoption through in-app onboarding , a free trial, in-app guidance , and the resource center. Book the demo! It also offers demo content that’s riddled with errors. Upsell message.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Customer Experience 103

Userpilot

APRIL 16, 2024

Book a demo today to find out how you can build customer loyalty and improve retention to achieve long-term success. Try Userpilot and Take Your Customer Loyalty to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention? You can host this help center on your website, but it’s better on the app.

Feedback Software 52

Feedback Software Analytic Tools Customer Experience User Testing 52

Userpilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Resource Centers are great for providing self-service support. If built well, a good Resource Center will reduce the load on your support and digital product teams. Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center.

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

APRIL 8, 2024

Book the demo! Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is bottom-up SaaS? Resource center in Userpilot. If you’d like to see how Userpilot can help you implement the bottom-up strategy, book the demo!

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Strategy 85

Userpilot

FEBRUARY 26, 2024

TL;DR UserIQ is a good choice for proactive customer service and it comes with features such as tooltips, modals, in-app resource center, and interactive walkthroughs. Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. Book a demo to learn more. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 21, 2024

Offering a free trial or demo to showcase product value and encourage sign-ups. If you need to enhance the product experience throughout the customer lifecycle, why not book a Userpilot demo to see how you can implement all these strategies without coding? Userpilot ’s demo page.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Userpilot

FEBRUARY 19, 2024

Here are some features that you should consider: In-app guidance : A tool with contextual onboarding tooltips and other UI patterns can ease user frustration when understanding basic product features instead of navigating a busy support center. You’ll also be able to view resource center analytics so you can check its performance.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52