Josh Seiden on why product teams should focus on outcomes over output
Intercom, Inc.
JULY 4, 2019
It’s in contrast to a really broad and undefined definition. If you change one piece, suddenly enterprise sales looks great as opposed to direct-to-consumer. It’s a super open question. To have to have the answer for every story is really difficult. You ask, what’s it in contrast to? Brian: That resonates a lot.
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