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Product Demos: Avoiding the Trap of Telling vs. Selling

Product Management University

If you’re a pre-sales solution consultant or sales engineer, falling into the trap of telling vs selling can happen before you even know it, even though your intentions are always on the mark to start the demo. The telling demos are more like an introductory training class on the product versus a sales presentation.

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Step-by-Step Guide to Building a Review Funnel in SaaS

Userpilot

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

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Pendo Free: A Thorough Review + Better Alternatives

Userpilot

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 While there are plenty of positive comments regarding the free plan, users also mention its limitations, like the MAU limit: What do you like best about Pendo? Pendo review. Pendo review. 20 Feature Tags.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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Five Ways to Track Customer Sentiment

Alchemer Mobile

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

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Customer Sentiment in SaaS: How to Measure and Improve

Userpilot

Understand positive sentiment drivers and boost customer loyalty. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Personalize interactions to drive positive customer sentiment. Book a personalized demo with Userpilot to get started. Customer sentiment analysis.

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Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful retention analytics capabilities firsthand. Get a Demo 14 Day Trial No Credit Card Required What is Heap? Mid-Market) Good review of Heap on G2. Try Userpilot!