Amplitude

APRIL 23, 2021

It’s a way of ratcheting up our ability to speak to customers by presenting them with offers that are relevant to their interests and the way they play. We guessed that presenting them with the option to buy a pre-selected ticket would be interesting to them, but we were wrong. But mostly, I want people to have more fun.

Analytic Tools 52

Analytic Tools Customer Experience User Experience Data Visualization 52

Userpilot

MAY 21, 2024

TL;DR Heatmaps are visual tools that use color gradients to represent data, helping to identify user engagement hotspots and guiding interface optimization for websites and applications. The power of heatmaps in SaaS products In the SaaS ecosystem , where user experience takes precedence, heatmaps prove to be invaluable tools.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 106

Data Visualization Customer Feedback Analytic Tools User Testing 106

Userpilot

AUGUST 14, 2019

Software demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. The more prospects you have booking demos, the more salespeople you need. They aren’t going to remember everything you’ve shown them in your demo. They aren’t going to remember everything you’ve shown them in your demo.

Feedback Software 56

Feedback Software Demo Weak Development Team User Testing 56

Userpilot

MAY 1, 2024

Userpilot can help you monitor user behavior and collect qualitative feedback with in-app surveys. Book a demo now. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a user needs analysis? These insights make data-driven product decisions possible.

User Testing 111

User Testing Feedback Software Analytic Tools Research Software 111

Userpilot

JANUARY 9, 2024

Finally, you’ll create prototypes for each user group – complete with all the features they need, define their user flows , and optimize this flow for success. Book a demo now to learn more. What is the difference between primary and secondary users in UX? Miro’s secondary user signup form.

Research Software 104

Research Software Analytic Tools User Testing Feedback Software 104

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

APRIL 3, 2024

If you want to know more about how Userpilot can help you create a content resource center, book a demo now. Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a resource center? Organize the resource center to enhance the user experience.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Identify experience gaps and remove friction. Increase product value and improve user experience. Book a demo to discuss your needs with our team and get tailored solutions. What is user research?

User Testing 106

User Testing Research Software Analytic Tools Feedback Software 106

Innovatemap

OCTOBER 31, 2019

120WaterAudit’s leadership team knew the importance of bringing user experience driven technology to the antiquated, paper-and-spreadsheet-driven industry of water quality management. We partnered with the 120WaterAudit team to create a clickable prototype to show prospects during sales demos.

Feedback Software 40

Feedback Software Demo Data Visualization User Testing 40

Userpilot

MARCH 6, 2024

User Research for Insights : Conduct user research to gather direct insights and adapt products and strategies based on their specific needs and pain points. UX Improvement for Conversion Rates : Enhancing user experience by following best practices in order to reduce friction in the user journey and make conversions easier.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. Book a demo to learn more. The idea is for trial users to engage and find the product valuable enough to start paying after the trial period. What’s a free trial in SaaS?

Feedback Software 97

Feedback Software Research Software User Testing Onboarding KPIs 97

Userpilot

MAY 27, 2024

Incentivize reviews to build customer loyalty : Set up a loyalty program rewarding users for reviews and referrals. Book a Userpilot demo to see how you can measure customer perceptions and improve the customer experience without coding! Segmenting users with Userpilot. Performing path analysis with Userpilot.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Userpilot

MARCH 5, 2024

If you want to learn more about conversion funnel visualizations in Userpilot, book the demo! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is conversion funnel visualization? In a chart , naturally. In the Events tab, define the conversion events.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userpilot

MAY 21, 2024

Expect to learn specific strategies that enhance user experience and grow your bottom line. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is conversion rate optimization? Enhancing user experience. Performing tests.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

MARCH 27, 2024

TL;DR Secondary navigation refers to UI elements that guide users to additional information that may not be of primary importance but is still necessary for a comprehensive user experience. Primary navigation gives users immediate access to the main sections of a website or application. What is secondary navigation?

Feedback Software 106

Feedback Software Research Software Data Visualization Product Research 106

Userpilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. To learn how this can help your business, book a demo today. Next, you can create a tooltip to guide users to the feature. What are data-driven insights?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. User segmentation.

Data Visualization 106

Data Visualization Analytic Tools Reporting Tools Research Software 106

Userpilot

AUGUST 23, 2023

Segment customers based on these to create different user journeys. Personalize the customer experience based on past user experiences, such as their jobs to be done. You can use metrics to measure customer experience through the buyer’s journey. What is customer experience design?

Customer Experience 96

Customer Experience User Testing Customer Feedback Feedback Software 96

Userpilot

OCTOBER 26, 2023

That’s because users may not be able to realize the product value on their own. Traditional sales techniques like product demos are more effective in this context. Nevertheless, PLG tactics can massively improve user experience in such products. Book a Userpilot demo today! Book a demo to learn more.

Analytic Tools 104

Analytic Tools Feedback Software Product Research Data Visualization 104

Userpilot

DECEMBER 12, 2023

We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. Common research techniques include user behavior analysis, surveys, and interviews. Regularly review and adjust the roadmap to reflect the changes in user needs and business goals. Book the demo! UX roadmap.

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Product Management University

DECEMBER 13, 2022

If a user isn’t happy with their PX, adoption slows, and usage goes down to a bare minimum. Users will only use it because they have to and will drop it quickly if a better option presents itself. Who Owns Product Experience? Follow these tips to create a solid product experience. Have a Great Onboarding Process.

Customer Experience 147

Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? What is a product experience strategy? And where do you start?

Data Visualization 105

Data Visualization User Testing Customer Experience Analytic Tools 105

Userpilot

JANUARY 27, 2023

Collect only the essential data at the sign-up and get the users inside the product as quickly as possible. Email confirmation adds unnecessary friction so wait with it until the user converts. Demo content allows users to experiment with complex products like analytics tools. Book a demo !

Feedback Software 98

Feedback Software Analytic Tools B2B Data Visualization 98

Userpilot

MAY 13, 2024

To collect user feedback by building in-app surveys and keep track of your analytics in the same place, try Userpilot. Get a demo. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are customer feedback surveys? For example: Q: Choose one from the list below.

Customer Feedback 106

Customer Feedback User Testing Feedback Software Product Research 106

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. Path Analysis : Userpilot’s path analysis allows you to understand your users’ journey before or after a certain event.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Reveal

NOVEMBER 20, 2023

Fortunately, we live in an era where you don’t have to spend months or even years manually coding every aspect of your application to achieve a seamless, feature-rich user experience. Reveal’s SDK redefines the user experience, offering unparalleled flexibility.

Analytic Tools 52

Analytic Tools Software Review Data Visualization Technical Review 52

Userpilot

FEBRUARY 26, 2024

Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. Book the demo! Experience different challenges and present different opportunities.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. Essentially, you need to have a goal in mind for the user experience audit.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

APRIL 7, 2024

Userpilot is a digital adoption platform built to enable users to reach their Aha moment and achieve their goals. Book a demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Aha moment? When does the Aha moment happen?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 8, 2023

A/B testing is a type of experiment in which two versions of a product are shown to different groups (i.e. you randomly assign users to group A or B ). Fake door testing is about presenting users with a call to action or a low-fidelity prototype of a product idea (e.g. Book a demo to learn more!

Product Research 106

Product Research User Testing Data Visualization Onboarding KPIs 106

Userpilot

JUNE 9, 2023

Funnel charts are easy to interpret and are brilliant for presenting and communicating data to internal and external stakeholders. However, funnel charts only give you a high-level view, so you need to use other tools and techniques, like heat maps , for granular analysis of user behavior patterns. What are funnel charts?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth.

Customer Experience 116

Customer Experience Advertising User Testing Customer Feedback 116

Userpilot

MARCH 4, 2024

Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are user behavior patterns?

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. Open-ended survey questions bring in qualitative feedback in users’ own words with valuable insights into the customer experience.

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

JULY 18, 2023

Use a free trial and book a demo whenever possible. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. user/month Business+ – from $12.50/user/month user/month Enterprise Grid – custom pricing G2 review 4.5/5 Product management software: Pitch.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. What is event data?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98