Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. We hosted a webinar with Slack on this topic. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Gainsight

AUGUST 31, 2020

We will share the lessons here but also encourage you to sign up for the live webinar series here. . In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people. So I went from running product to running product and development.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. It’s about aligning everyone from product development to marketing to sales teams around the outcomes customers seek, not the technology or services you’re selling.

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Product Talk

FEBRUARY 10, 2021

I also help out with these webinars. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Join the smart people who get BoS updates.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40