Conversations, Conflict and Leadership – Roman Pichler on The Product Experience
Mind the Product
APRIL 7, 2020
Models like the Behavioural Change Stairway model or the model that was developed at Harvard, they both assume that negotiation isn’t a fight where we try and win and get the better of the other person, but it’s really a conversation… and it requires the willingness of both parties to open up. .
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