UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Reporting Tools 86

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Reading reviews on product listing platforms. Revenue (Expansion).

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

JANUARY 29, 2024

Communicate your product’s value with clear instructions and use webinars to improve customer engagement. SaaS UX design focuses on creating an intuitive, user-friendly, and efficient interface that allows users to easily accomplish their tasks and goals within the software. Why is UX design important in SaaS?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 21, 2024

It can improve customer retention , lifetime value, revenue growth, and product development. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. This way, you can adapt your product development, digital marketing strategies, and user experience to their needs.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. Getting your app up and running is only half the battle.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This can be done through live webinars or 1-on-1 calls. Let’s get started! It reduces customer churn.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Gainsight

JANUARY 31, 2022

Their partnership allows employers to advertise jobs across both platforms from one system. . Every year, Totaljobs performs a customer engagement survey via a third-party reviewer. Nigel and his team had to decide if they wanted to provide this service to all customers or develop a certain kind of segmentation of customers.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Given how much time and money you’re spending developing new product features, it would be a great shame to have nobody want to use them. Speed is of the essence here.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Indicative

MARCH 12, 2021

Due in large part to that misalignment, most companies waste between 50-80% of new signups. That was the subject of a recent webinar the Indicative team put together along with our friends at Toucan Toco and Appcues. You can watch the webinar below, or read on for an expert how-to on building a product that drives adoption.

Analytic Tools 101

Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Userpilot

SEPTEMBER 5, 2022

So why not try a Userpilot demo to apply your new skills without coding? It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. Executive business reviews. Hubspot’s Academy customer service training.

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Userpilot

JUNE 14, 2021

Marketing automation is the process of using software and technologies designed for product marketers to automate repetitive tasks with the end goal of eliminating human error and build contextual and consistent experiences for the users across each stage of the journey. Like joining a webinar they subscribed to.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Userpilot

APRIL 28, 2023

Educational resources in multiple formats, like recorded webinars, interactive walkthrough replays, etc., Configuration guides: Help you provide detailed instructions on installing, setting up, or integrating the app into the users’ existing software with technical guides. let customers learn at their own pace and preference.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Gainsight

AUGUST 31, 2020

We will share the lessons here but also encourage you to sign up for the live webinar series here. . It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JANUARY 21, 2021

Easy to use (really no code required), moderately priced based on MAUs only (with all features available in all pricing plans!), After installation, do you need to do any coding to make the most of it? and with great supporting features ranging from A/B testing, through NPS to a Resource Center, Userpilot is a great contender.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Companies had to rethink product development to embrace Agile and DevOps. In reviewing a feature. I meet with one to two feature teams a week to review their recent progress and the roadmap. Business has changed.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

ProductPlan

JULY 19, 2021

When your boss requests that you use the new ERP system, workplace etiquette requires you to follow up on the request. So what happens when that ERP system uses terminology employees don’t understand? So what happens when that ERP system uses terminology employees don’t understand? Expand Your Product’s Horizons.

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! They can help engage users and drive feature adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Userpilot

JULY 25, 2022

Customers in this category have developed a special affection for your brand and aren’t ready to leave anytime soon. Companies can boost their LTV by developing customer relationships and seizing account expansion opportunities. You have their patronage provided they continue to get value from your reward system.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Putting Customers First.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. Carefully consider adding bells and whistles.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Alchemer Mobile

NOVEMBER 10, 2022

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! They can help engage users and drive feature adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Gainsight

MARCH 21, 2019

How to stop it: Come up with an early warning system. How to stop it: You need a system to constantly collect feature requests and feed them back into your Product team. Are you communicating it to your customers through regular webinars and demos? Watch the webinar version of this post! Number Six: Performance issues.

Customer Feedback 78

Customer Feedback Customer Experience User Testing Feedback Software 78

Userpilot

FEBRUARY 22, 2024

It can also serve as a source of invaluable feedback for product development. Userpilot helps you create impactful resource centers and deliver proactive customer service without writing any code. Product development : Customer support teams gain valuable insights into customers’ needs and challenges.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

eG Innovations

FEBRUARY 17, 2020

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. 4 Work Closely with Your Legal Team.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Gainsight

JULY 7, 2021

On the other hand, were they ready to attend another virtual conference after 18 months of staring at Zoom meetings, webinars, Facetime calls, and virtual events? They became an extension of our team and helped us develop a clear hybrid strategy. One, after another, after another, after another… The answer?

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. What is customer education? Integrations.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Amir Rozenberg

MAY 18, 2017

These could include retail-oriented videos, such as product recommendations, reviews and assembly demos or product troubleshooting guides. SD : So, with this increased innovation and development, there has been a problem. These organizations were built for long lasting waterfall development cycles.

User Testing 48

User Testing Feedback Software Product Research Customer Experience 48

Userpilot

FEBRUARY 20, 2024

We also share software products you can use to create a foolproof product roadmap and drive product-led growth. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. Register to watch the webinar.

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Userpilot

SEPTEMBER 23, 2021

It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. But not all of them.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. Together, Neil and the Digital Lumens product management and marketing teams developed a case study that provided the sales team with a concrete example of a real sales situation. About Digital Lumens. Introduce new use cases and concepts.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. Together, Neil and the Digital Lumens product management and marketing teams developed a case study that provided the sales team with a concrete example of a real sales situation. About Digital Lumens. Introduce new use cases and concepts.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Digital Lumens began in 2010 as a lighting management system for large industrial customers. Together, Neil and the Digital Lumens product management and marketing teams developed a case study that provided the sales team with a concrete example of a real sales situation. About Digital Lumens. Introduce new use cases and concepts.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Today’s forward-thinking companies are using new approaches to customer training-including online webinars, knowledge bases, live chat, and online courses. The customer success landscape has changed.

Education 52

Education User Testing Customer Experience Research Software 52