Intercom’s product principles: Creating personal products by design
Intercom, Inc.
DECEMBER 6, 2022
It provides an option for the teammate to select contacts based on the chosen channel, with a smart contact dropdown that filters by type first and then by name. . We strive to help users reach their goals with ease, while making the process feel delightful. Trust, privacy, and security thrives when we offer control to the user”.
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