Mixpanel

AUGUST 23, 2023

With the launch of Warehouse Connectors , a native way to sync Mixpanel with Snowflake and BigQuery that’s now available to all of our customers, we’re making it easy to unleash Mixpanel’s analysis power on all kinds of data—marketing data, revenue data, support data, etc.

Data Visualization 40

Data Visualization Analytic Tools Customer Feedback Customer Experience 40

The Product Coalition

FEBRUARY 14, 2023

I’ve made the transition from an Analyst to a Product Manager (PM) , which is why many such aspirants often ask me for advice: How do I get into Product Management? Let’s begin: Tip 1: Internships This is hands down the best way to get a taste of experiential learning. Internships are a great way to get your hands dirty.

Customer Experience 141

Customer Experience Analytic Tools Feedback Software Product Management 141

Mironov Consulting

DECEMBER 17, 2023

New financial regulations require additional reports using data items not currently in their market analysis app. Some unrelated app of theirs starts spewing trades with dates from the 19 th century.  Eventually, this software hardening-of-the-arteries slows down our ability to get new products built and innovations explored.

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

The Product Coalition

JUNE 24, 2022

Understanding whether the product manager role fits your personality is the most important starting point. All day long your users, stakeholders , co-workers and data will be telling you things. Cold email your users to set up interviews, review survey data, listen in on sales calls, do product demos. personally.

User Testing 146

User Testing Analytic Tools Research Software Feedback Software 146

Mixpanel

FEBRUARY 13, 2023

This functionality unlocks Mixpanel access across many apps and makes it easier to bring data insights into more team discussions, such as brainstorming sessions or weekly syncs. If you want to get started quickly, Mixpanel and FigJam have a Weekly Check-In template for your team to begin collaborating with data.

Data Visualization 78

Data Visualization Reporting Tools Embedded Analytics Analytic Tools 78

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. Our data team could’ve handled it, but the CLI interface would be an ongoing source friction and pain.

Data Visualization 40

Data Visualization Weak Development Team ChatGPT Customer Experience 40

UserVoice

APRIL 4, 2017

Data Analysis Tools for Product Management. Products can’t move forward without proper data visualization and analysis. However, data-heavy organizations might want a more robust, scalable solution like Tableau or Microsoft PowerBI. Now we get into the nitty gritty: Project Management.

Analytic Tools 286

Analytic Tools Research Software Feedback Software Data Visualization 286

Mixpanel

APRIL 26, 2023

We’re always working on making it easier to get started with Mixpanel. But still, it can be hard to know what questions to ask in order to begin analyzing your data. And even seasoned pros are looking for a way to get to insights faster. With useful tips along the way, it’s easy to get up and running with a template.

Data Visualization 92

Data Visualization User Testing KPI Customer Feedback 92

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

FEBRUARY 7, 2019

Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Coda is run on two observations : the world runs on docs, not apps, and those docs haven’t changed in 40 years. I started my first company, which was called Centrata. Shishir: Let’s see.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

The Product Coalition

SEPTEMBER 6, 2021

You get the idea. My mother looked at me unbelievingly, and then start yelling at me that I simply can’t do it. As product leaders, we get so many requests from everyone in the company. But there is one thing that you should be able to do fairly quickly: respond and say that you got it and you will get back to them about it.

Customer Experience 159

Customer Experience User Testing Customer Feedback Data Visualization 159

Intercom, Inc.

SEPTEMBER 9, 2022

Despite the work still being very much a balancing act between what’s possible and what’s feasible, things, it appears, are just starting to scale. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Mixpanel

FEBRUARY 23, 2024

Segment is a data pipeline tool that collects first-party customer data and sends it to different destinations, so it requires users to go through more setup than the average SaaS tool. Let’s get right into it: What are some of the challenges Segment faces with onboarding? That’s great, we want you to get there.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Intercom, Inc.

JULY 31, 2018

The app has enabled users to collect better data and drive better business decisions, as well as enabling Typeform to increase retention and access new customers. When the Typeform team first explored the idea of building an app, they saw an opportunity to give their customers access to a new data collection channel.

Feedback Software 147

Feedback Software User Testing Customer Experience Customer Feedback 147

Intercom, Inc.

APRIL 1, 2020

A great example of this is a “Sanity Savers” doc initially put together by employees from Salesforce doc, which lists anything and everything to help keep sane and fit while working from home. My favorite thing has been the recreation of live events online, mimicking that shared experience we normally get in person.

Research Software 201

Research Software Product Research Data Visualization Government 201

Userpilot

MAY 14, 2020

Ultimately, they’ll start looking elsewhere. These tools cover every aspect of onboarding, including email, help docs, and in-app guidance. Early stage customer onboarding software for help docs. So, let’s get started with email onboarding. Choose the wrong tools and your onboarding won’t work.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Product Talk

APRIL 8, 2020

And they get satisfaction out of complaining about it. We are an empowered cross-functional team consisting of experts in engineering, design, user research, data analytics, and product. In addition to that, we had a lot of market stats and government research data suggesting this is a top problem for small businesses.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Userpilot

JUNE 29, 2023

Let’s get you started! There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Ultimately, it can help users get the most out of a product and avoid frustration. Why is user documentation needed?

Document 98

Document Analytic Tools Feedback Software User Testing 98

Intercom, Inc.

APRIL 3, 2019

Check it out: To get started, head to your accounts page and import accounts and owners from Salesforce. If you need help, see our new collection of docs on ABM. Personalize your Custom Bot messages in real time with data attributes. You can read more about filtering using and/or in our docs.

Customer Experience 112

Customer Experience User Testing Data Visualization Messaging 112

Intercom, Inc.

FEBRUARY 13, 2018

Before you start shooting invites, ask yourself a couple questions: 1. Sometimes our Product Marketing Managers will join to get a better sense of what customers are saying and weave their language into our messaging. Here are some of the data points we try to prepare for each item: Name of customer (or prospect) and company.

Product Research 192

Product Research Feedback Software User Testing Customer Feedback 192

Intercom, Inc.

NOVEMBER 5, 2018

In the past month, we have released seven new features to help you deliver more personal experiences at scale through both intelligent automation and a data-driven understanding of your customers. Get started with Answer Bot here , or learn more here. Get a Demo app updates. Google Calendar App Updates.

Customer Experience 120

Customer Experience Data Visualization Analytic Tools Customer Feedback 120

Department of Product

NOVEMBER 9, 2023

The company puts speed at the core of its offering and promises to get customers up to speed with their first integration within 30 minutes. Meanwhile, as the so-called ‘year of efficiency’ starts to draw to a close as we enter November, Klarna had reason to celebrate the results of its own efficiency drivers. It needs information.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

MAY 30, 2019

As a result, we’re looking to start rich dialogues with lots of different people: prospective customers who are talking to Sales, existing customers who are solving issues with Support, and customers who have left for alternative solutions or for other reasons. We always assume we’ll get something wrong. Paul: Exactly.

User Testing 194

User Testing Feedback Software Customer Feedback Data Visualization 194

Userpilot

JUNE 19, 2023

This gives them complete control over the customization and avoids any issues with data ownership. Let’s start with the Resource Center widget. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys. It also has 2 paid plans: Start – $2.29

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

JUNE 30, 2023

Let’s get right to it. SaaS companies can start localizing content from the beginning to attract global customers. Start building your localization strategy by identifying the right market. Website copy, in-app communication , product documents, or legal content are often good places to start.

Research Software 98

Research Software Analytic Tools User Testing Onboarding KPIs 98

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. Mixpanel is just as easy for marketing teams to move to (or implement fresh) as it is to get sophisticated growth and product insights out of, making now the perfect time to consider switching.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

UX Planet

FEBRUARY 19, 2024

They start looking at the page from the start to find any error they have made or they keep on looking for any required fields they might have missed. Sometimes, users start filling out the form from scratch to correct any possible errors they made earlier. The button gets enabled as soon as the user starts typing the content.

UX 95

UX Customer Experience Messaging Data Visualization 95

Mixpanel

DECEMBER 7, 2022

Being data-driven is hard, but it shouldn’t be a lonely endeavor. Unlike an inflexible dashboard that only shows metrics, Boards empowers teams to share complete context, dig into the data, and make better decisions together. With Boards, you can share sophisticated, contextualized metrics with stakeholders to get aligned quickly.

Data Visualization 52

Data Visualization Dashboard Analytic Tools Reporting Tools 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Intercom, Inc.

JUNE 11, 2018

Here’s a step by step guide to creating yours, along with some handy account plan templates you can start using right away. The first step of an account plan is preparation, gathering all the data points at your fingertips that will make or break a customer’s success. Gather the building blocks of your account plan.

Research Software 201

Research Software Customer Experience User Testing Download 201

Intercom, Inc.

APRIL 27, 2021

So how can you turn the tide and get back to providing meaningful support for your customers? If your team is snowed under with repetitive questions from customers, try aggregating the most common requests and using them as the starting point to build a knowledge base where customers can resolve their queries in their own time.

User Testing 118

User Testing Customer Experience Customer Feedback Feedback Software 118

Business of Software Conference

FEBRUARY 13, 2023

Get ready for matrixes, silences, and free tools. The Problem Awareness Matrix It prompted us to explore, starting from the JTBD which our products serve, what problem awareness content we could partner with marketing to create. Marketing could blog on shrinkage data for the event industry segment. Interviews.

Product Research 52

Product Research Data Visualization Events Startups 52

Reveal

DECEMBER 14, 2021

Data Analytics Build for Embed – Simple. Ever since we launched our embedded analytics product, we’ve had 3 main goals: Fast & Easy Integration – Provide an easy to integrate data analytics solution that customers can integrate into their existing applications with no added requirements. Reveal Embedded Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Artificial Inteligence 52

The Product Guy

JUNE 13, 2019

I was frustrated when I started The Product Guy mentorship program. Get the full backstory. As you learn, add the information supporting and contradicting these assumptions to the doc. Guest Post by: Ben Chamberlain (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Nis Frome]. Add new assumptions as you gather them.

Product Management 154

Product Management Product Manager Product Research Management 154

Intercom, Inc.

JULY 31, 2018

We all use a plethora of tools to collaborate, communicate and get our work done on a daily basis. First off, we’re launching the publicly available Intercom App Store , already stocked with over 100 apps to help everyone get more done with Intercom. To learn more about building an app for Messenger, check out our docs.

Feedback Software 106

Feedback Software User Testing Customer Feedback Data Visualization 106

ProductPlan

APRIL 14, 2022

The integrations help you automate the flow of data across your most essential product management tools. The information on a roadmap is interconnected with data in other apps used by stakeholders across the company. We wanted to make sure ProductPlan integrates with any of the roadmap-adjacent apps and data sources your team uses.

Analytic Tools 96

Analytic Tools Data Visualization Embedded Analytics Roadmap 96

Intercom, Inc.

FEBRUARY 27, 2019

Raise your hand if you started this year with a productivity resolution. If your goal is to be more productive, the best place to start is by having the right tools. If your goal is to be more productive, the best place to start is by having the right tools. How are you tracking against it now?

Reporting Tools 106

Reporting Tools Data Visualization Messaging Books 106