Roman Pichler

OCTOBER 21, 2016

What is Mindfulness? Mindfulness means paying attention to the present moment, to what is actually happening. It helps us become more aware of what we think and feel, and how we are—content, tense, relaxed, stressed, happy, angry, indifferent, restless, worried, or calm. But what’s the big deal? Surely all of us know how we are. But do we really? I find I can be so busy and caught up in activities, thoughts, and emotions that I am not (fully) aware of how I am and what’s going on in my mind and

Product Management 207

Product Management Product Manager Customer Experience User Testing 207

UserVoice

OCTOBER 21, 2016

A product is more than just the bits and bytes that comprise the software. It’s more than the user experience that someone has when they’re inside your software and actively using it to solve their problems. It’s more than the bug fixes and patches that go out to resolve customer support issues. Your product is the entire experience, from beginning to end, that your customers experience with.

Customer Experience 114

Customer Experience User Experience Product Management Product Manager 114

Mind the Product

OCTOBER 21, 2016

Product managers are the vision setters and story tellers of a business, according to Elizabeth Churchill , a Director of User Experience at Google – it’s their job to tell compelling stories and engage users. At this year’s London #mtpcon, Churchill, who is a psychologist by training, gave a presentation full of insight and practical takeaways, outlining how people respond to stories and why storytelling skills are essential to a product manager’s role.

User Testing 92

User Testing Research Software Product Management Product Manager 92

Split

OCTOBER 21, 2016

Samsung recently pulled the plug on its Galaxy Note 7 phones after failing to fix the random combustion problem plaguing them. On a recent flight I was on, an annoucement asked us to power down these devices for the safety of the flight. This week it’s even more official: it’s now a crime to bring one on an airplane , even turned off and in checked luggage.

Analytic Tools 40

Analytic Tools Reporting Tools Software Developers Software Development 40

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Product Management

UserTesting

OCTOBER 21, 2016

One of a product manager’s more difficult tasks is delivering the message when something in the product’s development doesn’t go according plan or to stakeholder expectations. When things go wrong, we all know what can happen to the messenger. But … The post How to communicate roadmap changes no one wants to hear appeared first on UserTesting Blog.

Roadmap 42

Roadmap Messaging Blog Development 42

UserTesting

OCTOBER 21, 2016

One of a product manager’s more difficult tasks is delivering the message when something in the product’s development doesn’t go according plan or to stakeholder expectations. When things go wrong, we all know what can happen to the messenger. But … The post How to communicate roadmap changes no one wants to hear appeared first on UserTesting Blog.

Roadmap 41

Roadmap Messaging Blog Development 41