Thu.Sep 28, 2023

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How to see through the ‘know your customer’ jungle

Mind the Product

Quentin Denis, Head of Product at Shippr, discusses the challenges faced by marketplace businesses in ensuring the right person is conducting transactions and the importance of identity verification (KYC) and biometric authentication. He also provides insights into vendor selection, negotiation, and offers recommendations based on real-world testing and experiences.

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New Alchemer Workflow Initiators Let You Schedule Workflows and Listen to Any Business System   

Alchemer Mobile

Now you can schedule workflows and listen to virtually any enterprise system quickly and easily, creating an always-on feedback system By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing In September, we released updates to the library of Alchemer Workflow Initiators. These updates include even more pre-built event triggers for the Zendesk , Asana , and Paylocity Initiators.

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Lean Startup in Large Corporations: Navigating Between Innovation and Pragmatism

The Product Coalition

Navigating the corporate world is a complex task, especially for established large companies. Just like a majestic ocean liner, these corporations have their inertia, legacy, and a well-defined route. However, with the growing need for innovation and agility, many of these companies are looking at methodologies like Lean Startup to help them adapt and thrive in turbulent waters.

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4 Ways to Collaborate for Research Success

UserInterviews

We do our best work as researchers when we are open to learning from and collaborating with others. User Research Leader and Coach, Roberta Dombrowski shares tips for collaborating for research success.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How to Run Product Strategy Workshops: A Step-by-Step Guide

The Product Coalition

Product strategy workshops are facilitated sessions where key stakeholders come together to define the vision, goals, and roadmap for a product.

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Using Product Goals and Initiatives to Drive Results

Dragonboat

When setting product goals, several rules of thumb may be familiar. For example, goals should be aspirational enough to motivate your team, with specific, measurable, and challenging time-bound targets. These rules matter because when used correctly, a product-led company can use goal-setting frameworks, like Objectives and Key Results (OKRs), to accelerate outcomes by enabling top-down […] The post Using Product Goals and Initiatives to Drive Results appeared first on Dragonboat.

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How to Use Product Analytics Tools to Reduce User Friction

Userpilot

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. What does this lead to? High churn rates and dissatisfied customers. Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time.

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Video: Annual Planning and the Art of Roadmapping

Sachin Rekhi

Video: Annual Planning and the Art of Roadmapping with Sachin Rekhi It's that time of year that product managers find themselves engrossed in annual planning. But the traditional frameworks PMs have come to rely on for roadmapping, like RICE, often are ill-suited for putting together a highly strategic product roadmap for the upcoming year. I joined Reforge recently to give a talk about a new process I developed, called 4D Roadmaps, that leverages 4 distinct lenses to develop your roadmap, inclu

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Prioritizing Outcomes with Your Product Strategy

ProductPlan

The post Prioritizing Outcomes with Your Product Strategy appeared first on.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Enhancing Retention Strategies at SimpliSafe

Amplitude

Discover SimpliSafe's secrets to enhancing user onboarding and optimizing retention strategies. Explore valuable insights from our recent webinar.

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Product Briefing – September 28, 2023

Department of Product

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Spotify has unveiled a new feature called Voice Translation which allows content creators to clone their voice and translate it into other languages. The results are remarkably realistic and the new tools could have an impact on product teams. Aside from the obvious applications of Voice Translation in the context of content creation, these new translation tools could make expansion into other territories easier

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Product VCP Toolkit

Product Warrior

The book I co-authored with Andrea Saez called The Product Momentum Gap explains how to build and use the Product VCP to scale products that deliver value for customers. In the book we go through a number of templates to help the step by step development of the Product VCP.

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Prioritizing Outcomes with Your Product Strategy

ProductPlan

The post Prioritizing Outcomes with Your Product Strategy appeared first on.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Use Marketing Experimentation to Boost Your Marketing ROI

Userpilot

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself!