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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Let’s dig in!

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo!

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

What role does customer lifecycle management play in SaaS? The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Customer lifecycle management (CLM) is the process of tracking and managing customer relationships through each phase.

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management. What is ChatGPT?

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. What is customer intimacy?

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11 Product Experience Examples to Ensure Product and Business Success

Userpilot

To design a successful product experience, you’d need to collect and analyze product data, map customer touchpoints, and collect and review user feedback. Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. It improves loyalty, reduces churn, and improves customer retention.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. SaaS User Persona Example-Kontentino: Social Media Account Manager in an Agency Wrap up. All in one dashboard. ActiveCampaign.