Mind the Product

APRIL 7, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Feedback Software 164

Feedback Software Leadership Product Research Technical Review 164

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. Learn More Learn more about Gainsight’s Customer Education product today.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Quote of the Episode.

Startups 179

Startups Feedback Software Technical Review Product Research 179

Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”    Put it on your calendar.  Share job links widely. 

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

Employees routinely say that the best places to work are some of the big tech companies. To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. Together, they contribute to the technical or business projects currently underway.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

The Product HQ

MAY 10, 2024

Thanks to new and emerging technologies, huge amounts of data are being processed, analyzed, and utilized every day. They have to be experts in their field, possessing a range of both technical and social skills. On the technical side of things, companies expect product managers to have a deep level of data science knowledge.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Technical Review 52

Fearless Product

JANUARY 26, 2020

HOW DO YOU BALANCE INVESTMENT IN TECH DEBT VS CUSTOMER VALUE? Are you having difficulty finding an approach to keep tech debt at bay and the teams velocity of delivery of value on pace with the demanding expectations of customers and stakeholders? Share what was most useful to you in a review or send me a voice memo.

Technical Review 40

Technical Review User Testing Customer Feedback Customer Experience 40

Fearless Product

JANUARY 26, 2020

HOW DO YOU BALANCE INVESTMENT IN TECH DEBT VS CUSTOMER VALUE? Are you having difficulty finding an approach to keep tech debt at bay and the teams velocity of delivery of value on pace with the demanding expectations of customers and stakeholders? Share what was most useful to you in a review or send me a voice memo.

Technical Review 40

Technical Review User Testing Customer Feedback Customer Experience 40

Fearless Product

JANUARY 26, 2020

HOW DO YOU BALANCE INVESTMENT IN TECH DEBT VS CUSTOMER VALUE? Are you having difficulty finding an approach to keep tech debt at bay and the teams velocity of delivery of value on pace with the demanding expectations of customers and stakeholders? Share what was most useful to you in a review or send me a voice memo.

Technical Review 40

Technical Review User Testing Customer Feedback Customer Experience 40

Sachin Rekhi

AUGUST 4, 2021

There was even an emerging set of courses focused on product leadership. Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. This is due to the very process by which the roadmap is developed.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

The Product HQ

APRIL 20, 2024

Product managers also have essential soft skills such as communication, leadership, empathy, collaboration, understanding customers, and strategic thinking. That said, this position demands proficiency in both technical and social areas within the role. This allows you to gain practice in using essential social skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

Education 40

Education Customer Experience Software Review Certifications 40

The Basics of Product Management

JULY 21, 2020

Smart Glasses are the latest craze in the world of wearable tech. We will review each smart glass available today, including the newest entrant, Jio Glass. With the growing importance of video calls, using this wearable tech may soon become an essential part of effective communication. How can an oil company pivot to technology?

Technical Review 52

Technical Review Software Review Feedback Software Product Research 52

Alchemer Mobile

AUGUST 25, 2020

With these new leadership roles comes a lot of organization-wide change. Due to rapidly-evolving technology, customers have high expectations for the products they use. You don’t need a technical degree to be a strong PM. do not interface with developers in a technical way). DOWNLOAD: 12 Product Management Myths.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Product Talk

JUNE 21, 2023

Most of my background is in education and research. Prior to product, I was working in a classroom and then doing research on teacher education. I then decided to pursue a Master’s of Education, which was focused on building online learning and technology.

Product Research 177

Product Research User Testing Research Software Customer Experience 177

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Gainsight

DECEMBER 14, 2022

With that in mind, Gainsight has sponsored a report from Harvard Business Review Analytic Services , based on surveys with 275 business leaders who have built digital products at their own companies. . One approach is to close the PX knowledge gap by educating Sales, Marketing, and other teams on the 360º customer perspective.

Data Visualization 52

Data Visualization Reporting Tools Technical Review Software Review 52

Mind the Product

MAY 20, 2020

Now an executive and leadership coach, she’s devoted a lot of time over the last few years to working with teams on [.]. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Thick of It and W1A shows. The Product Experience is hosted by Lily Smith and Randy Silver.

Product Research 210

Product Research Technical Review Entertainment Leadership 210

The Product HQ

APRIL 20, 2024

Excellent leadership skills, a fundamental understanding of product management, and a strong portfolio of success are the recipe for success. At times, tech companies that require a master’s degree also accept people who are in the process of completing their master’s program. Let’s get started.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. Even if they aren’t, this benchmark regulation will probably be the basis for due care of AI systems going forward.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Agile Velocity

APRIL 16, 2020

Leadership Skills that focus on “Individuals and interactions over processes and tools”. Great Leadership Skills. We share below a few leadership skills that leaders can experiment with towards these outcomes. When’s the last time leadership and teams reviewed their working agreements to ensure expectations are aligned? .

Leadership 65

Leadership Reporting Tools Feedback Software Technical Review 65

Product Talk

SEPTEMBER 1, 2021

Lisa and her team were able to convince their leadership to allow them to run a one-month beta launch with a limited set of customers to test out their new feature. While Human API is a discovery-friendly company, the tech lead and designer hadn’t done this type of discovery work before. The next layer is the company’s leadership.

Product Research 217

Product Research User Testing Technical Review Data Visualization 217

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? However, if the competition is fierce, technology is advancing rapidly, and big players are investing large amounts, there is no way to avoid becoming a learning organization.

Agile 176

Agile Startups Technical Review Software Review 176

The Product Guy

AUGUST 1, 2017

A new leadership role is also a good opportunity to assess and evaluate whether you have the right skill sets and resource capacity in your team. By taking on more responsibilities, I need to demonstrate leadership and gain the confidence and trust of my stakeholders. Educate stakeholders. Resource management.

Leadership 99

Leadership Product Management Product Manager Product Research 99

Intercom, Inc.

JULY 16, 2019

For example, a relatively common type of incident might be a brief outage of Intercom due to a database failover. Communication : When needed, communication with customers, support, sales and leadership can occur. Resolution : The incident is resolved, and follow-up actions like an incident review occur.

Technical Review 215

Technical Review Software Review Document Engineering 215

Product Management Unpacked

MAY 27, 2021

I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills. I was trying to find a more strategic experience, something beyond traditional tech. Due to his exemplary work, Debashish received his final offer just before his final presentation.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Hacker Noon blog articles deliver a wealth of technical insights. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. First Round’s The Review.

Blog 89

Blog Analytic Tools Research Software Feedback Software 89

Userpilot

MAY 30, 2024

Leadership support , shared ownership of outcomes, cross-functional training, and celebrating collaboration can encourage PM-PMM alignment. PMs are typically more internal-focused and deal with stakeholders like leadership , engineering, and design. Leadership needs to recognize that the PM-PMM partnership is crucial for success.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Reporting Tools 74

Userpilot

AUGUST 23, 2023

A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools. Technical skills Let’s start with the technical proficiencies you need. Workplace skills: Critical thinking, project management, and communication skills.

Data Visualization 76

Data Visualization Reporting Tools Analytic Tools Research Software 76

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Product Research 167

Product Research Customer Experience Feedback Software Research Software 167

Product Management Unpacked

MAY 13, 2020

Beyond his personal career success, McElroy’s ideas have also had a profound influence on the development of products and technologies that were unimaginable on 5/13/31 when his memo was pulled from the manual typewriter it was written on. Today, product management has evolved into one of the most critical roles in software organizations.

Reporting Tools 173

Reporting Tools Research Software Technical Review User Testing 173

Userpilot

NOVEMBER 23, 2023

TL;DR Hard skills, like technical knowledge, are job-specific and enable product managers to perform their core responsibilities. Soft skills, like communication or leadership , are more general and can be used in different contexts. These are the ones you can acquire through education and experience.

Analytic Tools 82

Analytic Tools Research Software Data Visualization Product Research 82

Userpilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Cultivate a customer-centric culture from leadership down. Support : timely and effective help and assistance, including customer service , technical support, and resources for troubleshooting. Brand24 dashboard.

Data Visualization 88

Data Visualization User Testing Customer Feedback Analytic Tools 88

Mind the Product

MAY 13, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

Agile 177

Agile Feedback Software Product Research Software Review 177

Userpilot

JULY 9, 2021

Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products. It’ll teach you how to set up continuous discovery with your product trio team of product managers, design leads, and tech leads. Recruiting users for discovery interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Mind the Product

MARCH 3, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Suggest a guest to us here. Talk to us. Tweet at us!

Product Research 143

Product Research Feedback Software Technical Review Entertainment 143

PMLesson's Ace the PM Interview

JANUARY 31, 2022

Technology is always changing, as are customer habits. This failure may be due to either a subpar design, inadequate execution, or both. Inspired: How to Create Tech Products That Customers Love Author: Marty Cagan Inspired is another titan in the realm of best books on product management.

Books 95

Books User Testing Technical Review Product Management 95