Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? What is The Importance of Product Analytics?

Analytic Tools 96

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 96

Userpilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. To provide after-hours support, start by building a self-service knowledge base. Let’s get started.

Embedded Analytics 92

Embedded Analytics Customer Experience Customer Satisfaction Software Review 92

Userpilot

JULY 4, 2023

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Embedded Analytics 80

Userpilot

NOVEMBER 20, 2022

Leverage AI-generated video tutorials to engage users inside your app without spending a lot of resources. Offer self-service support with an in-app resource center to allow customers to find instant help. Organize events and meetups to connect with customers in-person and engage them with your brand.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Product usage analytics in Userpilot. Create self-service options User adoption requires balance. Lay out a customer journey map. Create a customer success playbook for each stage.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Userpilot

JANUARY 9, 2023

Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. More than simply becoming repeat customers, loyal customers are delighted to offer positive feedback and recommend your product/service to others. Save resources on customer acquisition.

Feedback Software 94

Feedback Software Analytic Tools Research Software Customer Experience 94

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. Always use both UX analytics quantitative and qualitative data for better insights. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 97

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 97

Userpilot

DECEMBER 3, 2022

This means delivering in-app and on-site content, such as newsletters, blog posts, or other educational resources that engage users. Loyal customers are willing to participate in in-app surveys or beta testing, so embed in-app surveys tied back to particular in-app events to gather contextual feedback. Userpilot resource center.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Customer Feedback 96

Userpilot

FEBRUARY 21, 2023

Measure your results with product analytics and keep improving. Offer self-service support with an in-app knowledge base. Product usage analytics in Userpilot. Create self-service options User adoption requires balance. Lay out a customer journey map. Create a customer success playbook for each stage.

Analytic Tools 71

Analytic Tools Feedback Software Research Software Data Visualization 71

Antwak Blog

MARCH 26, 2021

It is an instructional model where tools, events, specific tasks, and activities are adapted to the specific requirements of each user. Learning Analytics : Leveraging Data to enhance learning. Educators can now see how learners do, measure their progress, and give insights through Learning Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Artificial Inteligence Analytic Tools 52

Userpilot

JANUARY 8, 2024

Watch our on-demand webinars and view Userpilot’s upcoming live events. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. This could include trade shows, conferences, or even virtual events.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Customer Experience 104

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Embedded Analytics 95

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Like this onboarding tooltip that was auto-translated into German with Userpilot: Provide seamless customer service with a self-serve resource center.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Lenny Rachitsky

MARCH 3, 2024

At various times he has been the engineering director overseeing Events, Places, Photos, Videos, Timeline, Privacy, and more. Before Reality Labs, he ran the Ads and Business Platform product group, where he led engineering, product, research, analytics, and design, taking annual revenue from $4 billion to $40 billion in five years.

CTO 85

CTO User Testing Analytic Tools Research Software 85

Userpilot

NOVEMBER 30, 2023

To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. This includes data from your analytics tools (e.g. Use your product analytics tools or customer feedback to identify the relevant segments or user cohorts.

Product Research 92

Product Research User Testing Research Software Data Visualization 92

Userpilot

FEBRUARY 3, 2023

Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need. Customer onboarding is not a one-time event. Product analytics may reveal that some of the users have not engaged with an advanced feature for their use case yet. Feature tagging in Userpilot.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Users can also embed videos, articles, and more into walkthroughs.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

NOVEMBER 22, 2022

Start by engaging with your customer success team , customer support team, sales team, and UX design team to gather information and resources. You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. Step 5: Build educational resources.

Education 95

Education User Testing Customer Feedback Customer Experience 95

Userpilot

DECEMBER 3, 2022

In-app resource centers allow customers to resolve their issues, reducing friction and increasing satisfaction. If you don’t have the time and resources for extensive research, you can use in-app surveys to collect customer feedback at scale. Provide proactive customer service with an in-app resource center.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Userpilot

APRIL 29, 2022

If you don’t have resources for a dedicated customer onboarding specialist but still want to create the best onboarding process for your product, just choose Userpilot and build interactive walkthroughs, and in-app help centers to guide your customers. I can’t solve my task and download the report. Please, fix it.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Reporting Tools 93

Userpilot

APRIL 21, 2024

Embed videos. Event registration path Userpilot also uses the product-led approach to content marketing. Userpilot events. To promote the events, we use email marketing. There are also links to other upcoming events the user might be interested in. Ensure it loads fast. 1 second delay reduces conversions by 7%.

Research Software 91

Research Software Feedback Software User Testing Reporting Tools 91

Userpilot

JULY 15, 2022

Not all touchpoints can be tracked by analytics. No analytics can track all of the touchpoints or behind-the-scenes happenings. Much of the buyer’s journey takes place offline, making it hard for customer journey analytics to capture all that takes place before a user makes buying decisions.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Data Visualization 95

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Indicative

OCTOBER 23, 2020

A strong analytics stack is foundational to being able to make sense of it all. Investing in a robust and efficient analytics stack is a necessity for a modern business in order to compete. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. .

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

NOVEMBER 29, 2022

Customer churn analytics help you spot similar behavioral patterns among churned customers. Predictive churn analytics enables product teams to find friction points and customer pain points that contribute to drop-offs in the customer journey. Event occurrence in Userpilot. An in-app resource center example. Conclusion.

Data Visualization 102

Data Visualization Customer Feedback User Testing Customer Experience 102

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

OCTOBER 24, 2023

There are multiple ways to identify dormant users: Monitoring product usage, tagging core features, or tracking critical events to measure product usage metrics and see what users are disengaging. Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low.

Customer Experience 88

Customer Experience User Testing Customer Feedback Onboarding KPIs 88

Userpilot

JUNE 12, 2023

Content evaluation survey Trigger this one if you want to assess the effectiveness of your resources/help guides. Some questions to ask include: How helpful did you find this resource? Dig into survey analytics to see how your surveys are performing. Userpilot lets you send marketing surveys based on custom events.

Data Visualization 84

Data Visualization Product Research Research Software Analytic Tools 84

Userpilot

NOVEMBER 30, 2021

User Analytics. Insights and analytics help measure software adoption, track results and uncover opportunities for growth. Appcues gives you the ability to track metrics and create custom reporting and analyses. Resource Center. Appcues features a rather large resource center. What’s not to love about that?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. See Reveal in Action. CRM: Maximize customer lifetime value.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Userpilot

JULY 20, 2023

Set goals for each important step in the user journey and use a robust analytics platform to see how users progress through them. Focus on major activation events. Use the information to anticipate customer service needs and create help resources beforehand. Creating a custom event in Userpilot. Be contextual.

Customer Experience 90

Customer Experience Feedback Software Analytic Tools Data Visualization 90