Mironov Consulting

OCTOBER 19, 2022

 In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s For example, we anticipate that lots of our enterprise customers will need custom connectors to their unique data pipelines.  So

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 2, 2022

Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

Amplitude

JANUARY 27, 2021

Everyone in your tech company should spend time with customers weekly. In many tech companies, internal business metrics, as well customer behavior and usage analytics, are discussed and poured over daily. NPS, in product feedback, review sites) follow up with customers who reply in a personalized way. Yes, weekly.

User Testing 90

User Testing Customer Feedback Customer Experience Data Visualization 90

Gainsight

AUGUST 24, 2020

Through the series of tweets, he argued that as cloud and SaaS technology business models become mainstream, the notions of “pre-sales” and “post-sales” have become antiquated: “However, with the shift to bottom-up, this role is changing. What does a leader of Customer Success, Professional Services, Support, Training, etc.

Technical Review 64

Technical Review Software Review Customer Experience Support Training 64