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How to Improve Customer Perception [+ Examples for SaaS]

Userpilot

Customer perception can make or break your brand reputation. But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement !

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10 Effective Strategies To Improve NPS and Boost Customer Loyalty in SaaS

Userpilot

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. The Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty. Book a demo to learn more about it.

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Stop Saying Nothing: How to Write Copy for Your Software Company

Business of Software Conference

Search Amazon for customer reviews on industry-related products or books. At the end of the day, we all want to be entertained. Adding personality to your website copy and content is what grabs customers’ attention, piques their interest, and drives them to take action and buy from you. Write for ‘3 AM readers.’

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Why Accessibility Matters in a Post-Pandemic, Majority-Digital World?

The Product Coalition

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. customers with disabilities. Motor: Weakness in how one can control their muscles, bones and joints.

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What Is Product Intelligence?

Userpilot

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

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How to get stakeholder buy-in for user research: 31 expert tips

Userzoom

Some stakeholders need to see the effects on the team to really appreciate the value, which is where design sprints come into play. When new to a project or team, conduct key stakeholder interviews. Another way is to get better value for stakeholders out of the user research that we do. Get new customers? Decrease costs?

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Life of a European Product Manager

PMLesson's Ace the PM Interview

I’m Katja and I’m currently working as a PM on the Wear OS team at Google. In my biggest project, I used to plan, follow and test the features with users in a company HR software. Even though my contribution was small, it helped the company monitor and enhance its social sustainability development effort.