Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. We are witnessing rapid growth in the Cloud, SaaS and mobile space.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Coalition

MARCH 11, 2020

Challenge definition A challenge could be responding to customer feedback, introducing a proposition, or overcoming a technical problem. Exploration The first step after identifying the problem is to explore what solutions are available: What is already available in the market, and what is the product market fit?

Product Research 79

Product Research User Testing Data Visualization Technical Advisors 79

Gainsight

AUGUST 6, 2021

Within your organization, customer feedback is likely being funneled across different functions—product, marketing, sales, customer success, etc. When gathering these insights, be sure to build a framework around capturing high-quality feedback to get a clear understanding of the customer’s problem.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector.

Analytic Tools 104

Analytic Tools Feedback Software User Testing Data Visualization 104

Userpilot

MAY 1, 2021

There are a lot of both in-app tools and outside the app methods of collecting user sentiment data to understand what your users really want, we’re going to show you the best practices and which common mistakes to avoid. How do you get the Voice of the Customer: techniques/methods/tools to use for data collection.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Data Visualization 90

Intercom, Inc.

AUGUST 15, 2018

Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. I would describe that first day as a 35-person team being run with the tools you would see in a five-person team.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Nir is also an active investor in habit-forming technologies. Get your tickets.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Later whilst being an adviser at Stanford university Neil H. a framework which promotes rapid feedback cycles and adaptation, they created what we know today as Scrum. obviously most people skipped that part!

Product Management 92

Product Management Product Manager User Testing Product Research 92

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 61

Analytic Tools Feedback Software User Testing Data Visualization 61

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct user testing and gather feedback.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Intercom, Inc.

AUGUST 19, 2021

The events of scale just conspire to slow you down, and there is this gravitational pull as you grow. And so, you decide to establish long-term technical ownership in the form of a team. For us in building software, that’s how fast we’re executing. ” Des: Exactly. One took a lot longer than the other.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Userpilot

JANUARY 18, 2022

Disclaimer: Check out our product launch announcements in-app article for more on how to announce new product updates and features with in-app guidance, not only by email. Apart from brand new product launches, emails can be used to announce new features, updates, special offers, or invite to events or beta launches.

User Testing 89

User Testing Feedback Software Research Software Technical Advisors 89

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Finally, the term Development Team seems to limit the role to technical people, for example, software engineers.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Business of Software Conference

JUNE 29, 2020

what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Do not just go and directly act on their feedback. Step 2: Segment.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Department of Product

JUNE 27, 2022

Who does technical leadership? Give them lots of support and direct feedback. It’s very common for Engineering to want to organize around technology, Product around customer segments, and Design around design function: UX and Research, for example. He now advises startups on how to scale their product development organizations.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

SEPTEMBER 7, 2023

Here are 8 important customer analytics trends to better capture customer data and use it for decision making: You should track customer behavior at multiple touchpoints across the customer journey using goal-based tracking, event tracking, and feature tagging.

Data Visualization 86

Data Visualization Customer Feedback Analytic Tools User Testing 86

Aptrinsic

JANUARY 2, 2018

How to Build and Manage Successful Product Team During Aptrinsic ’s recent Mastering Product Adoption and Growth event, industry-renowned product leaders shared their insights into driving product growth. Jeetu advises that product managers embrace the following 10 lessons as a rubric for leading their companies to success. #1.

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40

Roadmunk

DECEMBER 7, 2017

Most recently, Ellen left Lola to launch her own startup that will make it possible to build a complete scalable app in an afternoon. She’s essentially creating a brand new programming language that aims to bring the ability to write software to a billion people. In particular, I really like helping people make software.

Startups 53

Startups Technical Advisors Research Software Product Research 53