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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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Business Development vs. Product Management

The Product Guy

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. A mindset of desperation.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. A mindset of desperation.

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How do organizations innovate in the face of existential threats?

DISQO

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. In December, we hosted our inaugural event in Chicago to celebrate the opening of our regional office there. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. A mindset of desperation.

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Product Strategies for Non-Strategists

The Product Guy

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.

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Rapid Prototyping for Product Managers

The Product Guy

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Amanda Ralph Product Management Consultant. Jordan lives in Manhattan and in his spare time likes to play soccer.