Mind the Product

FEBRUARY 20, 2020

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. If you’re. Storytelling.

Data Visualization 154

Data Visualization Weak Development Team User Testing Product Research 154

ProductPlan

JULY 23, 2019

Product managers wear many hats, but one of the most uncomfortable ones they’re forced to occasionally don is that of the product vision “Gatekeeper.” Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable.

Vision 63

Vision Weak Development Team User Testing Product Research 63

ProductPlan

APRIL 29, 2020

Our job entails creating product roadmaps based on what’s doable and gives the product the most bang for its buck. But how can we be sure we’re making the right calls and roadmapping what matters most? Particularly in the software business, if you ask a team to build it, they likely can pull it off. That’s what they pay us for.

Roadmap 53

Roadmap Weak Development Team User Testing Customer Experience 53

Roman Pichler

DECEMBER 4, 2018

In the worst case, you have to go through a rewriting exercise where some parts or even the entire product are being redeveloped. To understand if and to what extent your product is affected by technical debt, talk to the development team, for example, in the next sprint retrospective.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Mind the Product

SEPTEMBER 1, 2017

Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. Roadmaps are stories. “I’ve spotted a trend: a bad roadmap is a symptom of underlying issues in the company.

Data Visualization 135

Data Visualization Product Management Product Manager Weak Development Team 135

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

Ask Benny

JANUARY 25, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

Ask Benny

DECEMBER 31, 2019

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 109

Weak Development Team Vision Customer Experience Agile 109

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. The focus then shifts towards outcomes and individual and team authority and ownership. The OKR methodology helps organizations measure success and stay on target with their strategy and vision.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We need to shift between priorities, sometimes “interfering” with our roadmaps and plans, but the ability to adapt to this constant stream of changes is essential.

Product Management 151

Product Management Product Manager User Testing Customer Experience 151

Ask Benny

JANUARY 25, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 78

Weak Development Team Vision Customer Experience Agile 78

Bain Public

DECEMBER 8, 2020

As a product manager, you may have already learned how to plan and prioritize a product roadmap. Unfortunately, it’s often common for companies without a product vision or plan to have a hard-driving unhealthy 24/7 work culture. Are you encouraging cooperative communication within the team? What mistakes did you make?

Weak Development Team 52

Weak Development Team User Testing Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 1, 2020

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 78

Weak Development Team Vision Customer Experience Agile 78

Ask Benny

DECEMBER 31, 2019

If you are writing too many details and closing all loopholes, you get less motivated developers who do not exercise their creativity and you lose their perspectives. When working with a good team you actually want to Make yourself “Redundant”. Are we trusting our developers? Jeff Bezos said “We are stubborn on vision.

Weak Development Team 78

Weak Development Team Vision Customer Experience Agile 78

Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

Healthcare 211

Healthcare Data Visualization Customer Experience Weak Development Team 211

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Principles can help guide both strategic decisions and tactical decisions.

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Coalition

MARCH 15, 2020

Product strategy should help you decide which problems need to be solved to make your product vision a reality. Strategies are more designs than they are decisions, i.e., they are more constructed than they are chosen (they are not to be confused with making plans/roadmaps). Do this often to reorient teams where and when necessary.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Sequent Learning

NOVEMBER 12, 2018

How can they develop more innovative products and services? Regardless of industry, product managers navigate similar obstacles as they work towards common objectives with their cross-functional teams. It offers practical tips for guiding cross-functional teams as they: Cultivate market insights. Path to Innovation.

Workshop 40

Workshop Data Visualization Product Research Product Management 40

Tyner Blain

AUGUST 1, 2013

How can Theodore Levitt’s classic Whole Product approach help with defining a product roadmap? I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Whole Product Game Background. How We Used the Whole Product Game.

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Intercom, Inc.

OCTOBER 10, 2019

We will work with you over months iteratively to develop that idea. I’ve had personally some bad experiences, where I didn’t really get much support. We will work with you over months iteratively to develop the idea. Louis tells them: “ Don’t show up with a talk. Show up with an idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Radical Product

MAY 16, 2018

by evaluating opportunities against Vision Fit and Sustainability you’re trading-off getting closer to achieving the vision vs. balancing the practical constraints of mitigating short-term risks. a Low Vision Fit. As a result it’s a Low Vision Fit. Certainly a Low Vision Fit.

User Testing 40

User Testing Customer Experience Data Visualization Vision 40

Roman Pichler

MAY 5, 2020

Referring to people as product owners who do not manage a product and do not exercise the right ownership is wrong in my mind: It creates confusion and it sets wrong expectations: Someone who owns a product part cannot take on the responsibility of maximising the product’s value and achieving product success.

Feedback Software 353

Feedback Software Product Research Weak Development Team User Testing 353

ProductPlan

NOVEMBER 4, 2019

Hiring product managers is one of the most challenging and important tasks for product team leaders. Get it right, and you’ve added an invaluable asset to your product team that lifts the product to new levels. Entering an interview unprepared is just as bad for the interviewer as the interviewee. Appearance?

User Testing 48

User Testing Product Management Product Manager Onboarding KPIs 48

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product Coalition

DECEMBER 12, 2019

After thinking about product discovery , in this second post going through the product build-measure-learn loop, we’ll focus on OKRs, roadmaps, and prioritization techniques. Vision How?—?OKRs Roadmap Once you know the WHY, you can move forward into determining how you’ll achieve your mission and what you’ll build to fulfill it.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

ProductPlan

JULY 1, 2021

But small teams also have less to lose. But when left to their own devices, early adopters can create some bad precedents. This can both create bad habits and turn people off to the tool before it’s spun up. Executives frequently don’t have much insight into the day-to-day operations of various teams.

Weak Development Team 59

Weak Development Team Management Management Roadmap 59

The Product Coalition

JANUARY 26, 2024

The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. Strategy questions When building a roadmap from scratch, the search area for meaningful user problems to solve has to be narrowed down first. The perfect world does not exist, though. There is only the real world.

User Testing 101

User Testing Product Research Research Software Data Visualization 101

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Profitability.

Data Visualization 90

Data Visualization Research Software Feedback Software User Testing 90

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

The Product Coalition

OCTOBER 8, 2018

To be simple, the product management is an interdisciplinary role that reaches across teams to design, bring better products to the market, set your business plan, and marketing. If you are developing a website and writing code for it, without even understanding of who will be using your services and products?

Startups 60

Startups User Testing Customer Feedback Product Management 60

ProductPlan

MARCH 19, 2019

It means more firepower is required, as the current team (or lack thereof) is no longer able to adequately handle product management as is. This moment also represents an opportunity to determine what an ideal product team would look like. A key question here is: what is the ideal product team size?

Weak Development Team 57

Weak Development Team User Testing Customer Experience Reporting Tools 57

The Product Coalition

FEBRUARY 8, 2020

Hence, if you recognize some anti-patterns in your daily work, why don’t you ask the rest of the Scrum Team for support? The Role of the Product Owner According to the Scrum Guide “The Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team User Testing Product Research Technical Review 78

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Product Solving

JULY 29, 2020

While institutions as a whole seem to fall prey to the institutional imperative, product teams seem to fall prey to a different, yet similar, set of imperatives. This isn’t always a bad thing and in many cases (specifically those where the decision being made is reversible) can be beneficial.

Customer Experience 52

Customer Experience User Testing Data Visualization Product Research 52