Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 91

Product Goals Feedback Software Customer Feedback Vision 91

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Next, each stakeholder group sets relevant product goals , chooses corresponding metrics , and selects data sources. Without further ado, let’s dive in!

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Roman Pichler

SEPTEMBER 11, 2023

Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits. Finally, the individual must be empowered to decide if no agreement can be reached within the product team. Let’s take a look at them.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. There are a few routes you can take to achieve your product goals. Recap: What are Product Roadmaps? A product roadmap is a holistic visual document that outlines your product’s growth path. Let’s map this out.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 247

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Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. What is a product failure?

Feedback Software 90

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Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 83

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Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 77

User Testing Customer Feedback Feedback Software Product Research 77

Userpilot

MARCH 13, 2024

The last stage of the product ideation process involves testing the features with small focus groups and collecting feedback to fine-tune them. There are various techniques for ideating features—some involving user data and others relying on productive ideation sessions. Book your demo to learn more.

Data Visualization 87

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Roman Pichler

OCTOBER 5, 2021

A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. Second, keep lower-priority items coarse grained.

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Alchemer Mobile

MARCH 14, 2022

Industries rebounded, work styles continued to shift, and consumers stuck to their mobile-first habits, spending more time and money in mobile apps than any year prior. Alongside the continued app economy boon, mobile retention, interactions, ratings, and expressed emotion flourished. Close customer feedback loops. Healthcare.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. Then take into account the product goals on the product roadmap to discover additional KPIs.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

JANUARY 29, 2023

Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. A product roadmap is a general long-term plan of how to deliver on the product vision whereas an agile release plan focuses on short iterations, often called sprints, and are more detailed.

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Userpilot

JUNE 26, 2023

TL;DR A prioritization framework is a system for ranking feature requests based on set criteria like the value they add. Product tree is a visualization tool for presenting the hierarchy of features. In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires.

Framework 79

Framework Feedback Software Onboarding KPIs User Testing 79

Roman Pichler

FEBRUARY 9, 2022

Productive work environment : Help set up an environment that is conducive to creative teamwork and encourage people to practice sustainable pace —to do a great job without getting overworked, losing motivation, and falling ill. Ensure that people have the infrastructure and tools they need to do a good job.

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Roman Pichler

DECEMBER 4, 2018

But the quality of your product matters: It directly impacts your ability to achieve strategic product goals and make your products successful: Technical debt makes it hard to experiment with new ideas, release new features, and quickly respond to user feedback. [1].

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Feedback Software User Testing Customer Experience Weak Development Team 252

The Product Coalition

MARCH 6, 2019

If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. They also said they wished they had a clearer product roadmap strategy.

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Analytic Tools Feedback Software Research Software Data Visualization 60

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Close the meeting.

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Userpilot

SEPTEMBER 14, 2023

TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team.

Product Research 78

Product Research User Testing Research Software Feedback Software 78

Userpilot

AUGUST 13, 2023

Instead of relying solely on your intuition, supplement it with insights from market and customer research or feedback to inform prioritization decisions. After prioritizing features, validate them through customer feedback to ensure they address real user needs , and there’s demand for them. Product vision.

Data Visualization 83

Data Visualization User Testing Customer Experience Feedback Software 83

Roman Pichler

JUNE 7, 2022

This can be caused by an intense focus on execution and delivery—being so concerned with adding features and running sprints that tracking the product’s overall performance is neglected. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.”

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The Product Coalition

DECEMBER 13, 2021

The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises.

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The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product knowledge covers your product’s benefits and limitations.

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. For instance, you might show the individuals how they can make effective strategic product decisions, create an actionable product roadmap, and effectively use the right KPIs.

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User Testing Product Research Weak Development Team Customer Experience 323

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. We’re fresh from our first virtual global event, New at Intercom.

Feedback Software 118

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Userpilot

NOVEMBER 20, 2023

TL;DR The weighted scoring model is a prioritization technique that involves team members assigning a numerical value to product initiatives based on predefined criteria. Product teams use the model to evaluate ideas, prioritize features , select tools , assess risks, or allocate resources, to name just a few.

Product Research 85

Product Research User Testing Customer Experience Research Software 85

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

OCTOBER 25, 2022

Market research, differentiation, and positioning are necessary to prepare for the product launch. Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. What is product strategy? Setting goals and initiatives.

Product Research 82

Product Research User Testing Customer Feedback Research Software 82

Roman Pichler

MAY 11, 2021

Myth #3: The product owner is responsible for the team performance. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Myth #5: It’s the product owner’s job to get the project delivered.

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Weak Development Team Product Research User Testing Customer Experience 328

Userpilot

JULY 18, 2023

Based on the research, PMs develop the long-term product vision and product strategy that are aligned with the overall business strategy. Next, they lead the ideation process and prioritize product and feature ideas. This is essential to build a roadmap that drives the product strategy. Product vision importance.

Data Visualization 80

Data Visualization Product Research User Testing Onboarding KPIs 80

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. As one of the fastest growing fintech companies, Timechain is transforming the crypto economy into a more inclusive and transparent system by making their platform simple to use and understand. Meet Mario Munoz, the Product Manager at Timechain.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

NOVEMBER 21, 2022

Large organizations frequently releasing a lot of products will benefit from their expertise. Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. Curious about how Userpilot works?

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Product launches Product Research User Testing Research Software 85

Mind the Product

APRIL 6, 2020

Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. Without it, product teams become feature teams focused on outputs and not outcomes. It is the guiding principle for OKRs and roadmaps.

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Product Strategy Strategy Feedback Software Customer Experience 109

The Product Coalition

MAY 19, 2020

As a result, it becomes tricky to know whether your performance meets your long-term goals. Maybe you want to see if your existing systems still meet your goals. Or maybe you’re working out which features should make it into your product. This is because you can compare current processes to future productivity goals.

Reporting Tools 78

Reporting Tools Feedback Software Software Review Systems Review 78

The Product HQ

APRIL 20, 2024

Director of Product Job Responsibilities At the Director level, your job is more about ensuring that the product follows industry standards, utilizes state-of-the-art technology, and follows the company vision. The Director of Product job responsibilities is a mix of these three primary functions.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Guy

MARCH 30, 2018

Because market awareness drives roadmaps that have the highest likelihood of “changing the game”. You’ll learn things that change your roadmaps for the better. You’ll learn things that confirm your roadmap is right. You’ll learn things that have no impact on your roadmap. Market Feedback. Competitive Analysis.

User Testing 119

User Testing Feedback Software Research Software Customer Experience 119