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Customer Feedback Repository: Definition, Types, Tools, and How to Set One Up

The Product Coalition

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

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Product Launch Plan For SaaS: How to Launch Products Successfully

Userpilot

There’s a vast gap between a great idea and bringing that idea into reality: and there’s no better example than a product launch plan. If you get your product launch plan wrong, all the hard work and effort of building your product might be for nothing. Post-launch is a crucial phase too.

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The Power of Mobile Applications: Elevating Business Success Through E-commerce and Customer Engagement 

Alchemer Mobile

Many businesses find mobile apps an essential component of their marketing and retention strategy. In an era where smartphones have become an extension of our lives, businesses that harness the potential of mobile apps are not only staying relevant but also gaining a competitive edge. Does your business not have a mobile application?

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12 Best Product Research Tools to Empower Your Strategies

Userpilot

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

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The 3 Critical Product Launch Phases: How to Plan a Successful Product Launch

Userpilot

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market.

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40+ Voice of The Customer Questions For Collecting Insightful Feedback

Userpilot

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well.

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Customer Communication Management Guide For SaaS Companies

Userpilot

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Setting and tracking customer service communication metrics.