Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 86

Data Visualization Feedback Software Research Software User Testing 86

Userpilot

OCTOBER 18, 2023

Are you looking to enhance your SaaS customer retention rates and keep your business thriving? In a nutshell, it comes down to two key steps: investing in top-notch customer retention software to boost user engagement and combat churn, and adopting a comprehensive array of customer retention strategies and tactics.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Reporting Tools 52

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? Using targeted in-app messages to guide users through key features effectively. Why is customer success important for SaaS?

Analytic Tools 70

Analytic Tools Feedback Software Research Software Customer Experience 70

Userpilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Optimizing your marketing strategy to cut costs.

Feedback Software 87

Feedback Software Research Software Analytic Tools User Testing 87

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them.

Analytic Tools 99

Analytic Tools Feedback Software User Testing Customer Experience 99

Alchemer Mobile

NOVEMBER 11, 2021

What have been your favorite ways to connect and get feedback from your customers? How do you incorporate customer product feedback into your roadmap? What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What do you see in the next 2-5 years?

Webinar 246

Webinar Feedback Software User Testing Customer Feedback 246

Userpilot

APRIL 22, 2024

But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement. Product webinars. Interactive tools such as quizzes or surveys.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user.

Feedback Software 69

Feedback Software Analytic Tools Research Software User Testing 69

Alchemer Mobile

MARCH 11, 2021

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What kind of feedback do I want?

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Userpilot

JANUARY 16, 2024

The customer onboarding process flow chart is a tool that’s essential for optimizing your activation and adoption efforts. TL;DR A customer onboarding process flow chart is a visual tool that outlines the key stages of customer onboarding , aiding SaaS teams in creating consistent and effective onboarding experiences.

Data Visualization 84

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 84

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? Let’s dive deeper into what everything customer communication management for SaaS entails, as well as our best practices for getting it right. Provide meaningful interactions through UI feedback mechanisms like tooltips.

Customer Communications 74

Customer Communications Feedback Software Research Software Analytic Tools 74

Userpilot

JUNE 7, 2021

Looking to build a marketing automation stack for your SaaS? This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What is SaaS marketing automation? Why is marketing automation important for SaaS? What is SaaS marketing automation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

Feedback Software 86

Feedback Software Onboarding KPIs User Testing Strategy 86

Userpilot

SEPTEMBER 21, 2022

Close the feedback loop and build trust with customers. How to announce product change: Use in-app notifications to communicate product changes and get users to engage with the updates immediately. Pair in-app notifications with email marketing. Display your upcoming releases on a public product roadmap.

Feedback Software 78

Feedback Software User Testing Product Research Customer Experience 78

Alchemer Mobile

JANUARY 12, 2021

Mobile loyalty programs work because they: Retain and engage customers better: Gamification through points and achievements keeps people coming back to the app time and time again. How do we plan to gather feedback from our loyalty members? The steps to launch a loyalty program are very similar to the steps to launch an app.

Feedback Software 147

Feedback Software Data Visualization User Testing Reporting Tools 147

Alchemer Mobile

NOVEMBER 23, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? She currently works on the Concur mobile app on the platform side. You need to understand technology.

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. To save you time, we’ve built a no-code platform for product designers. It might sound exciting.

Research Software 77

Research Software User Testing Feedback Software UX 77

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Split

MAY 9, 2024

Successful planning intertwines strategy, communication, and the use of tools. This post presents practical tips for successfully planning and implementing feature releases, covering everything from setting clear goals to advanced strategies, including feature flags for deployment control.

Onboarding KPIs 59

Onboarding KPIs Feedback Software Analytic Tools User Testing 59

Userpilot

SEPTEMBER 29, 2023

As you read on, you’ll learn: The key responsibilities of SaaS growth teams. Examples of in-app experiments to drive growth. Growth marketer : This person specializes in creating and executing marketing strategies that drive user acquisition, retention, and conversion. This article provides the guide you need.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? By the end of this article, you’ll better understand B2B marketing, the marketing strategies, and tactics available to you, as well as, how to implement a B2B marketing strategy. How to create an effective B2B product marketing strategy.

B2B 90

B2B Feedback Software Product Marketing Customer Experience 90

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Customer Experience 83

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. Recap: What are Product Roadmaps? A product roadmap is a holistic visual document that outlines your product’s growth path. A product roadmap is a holistic visual document that outlines your product’s growth path. A product roadmap will keep you on track.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

NOVEMBER 20, 2022

How do you design a marketing roadmap that structures your project and keeps your team organized through the marketing lifecycle? This article dives into what a marketing roadmap is and how you can build yours effectively. This article dives into what a marketing roadmap is and how you can build yours effectively.

Onboarding KPIs 86

Onboarding KPIs Roadmap Marketing Feedback Software 86

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right. SaaS companies often struggle to identify user problems worth solving, differentiate their products, and get the pricing right.

Feedback Software 90

Feedback Software Research Software User Testing Analytic Tools 90

Userpilot

JULY 22, 2022

Which one should your company rely on as part of your go-to-market strategy? Whichever growth strategy you choose affects conversion rates, customer retention rates, and overall customer engagement. A customer-led growth strategy leverages user insights to provide the best customer experience. What is customer-led growth?

Feedback Software 83

Feedback Software Analytic Tools User Testing Product Research 83

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Best practices to have in mind when building your playbook include: Creating a customer-centric approach that encourages and acts on customer feedback and contributions.

Feedback Software 82

Feedback Software Analytic Tools Customer Experience Customer Feedback 82

Userpilot

MARCH 14, 2023

Marketing teams implementing a data segmentation strategy enjoy better conversion rates and higher revenues than those who don’t. Practical use cases of segmented and processed data in SaaS. You may also struggle with access to correct data or the right tools for your segmentation needs.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Customer Experience 86

ProductPlan

MAY 11, 2021

Not every product manager is lucky enough to work with a purpose-built roadmapping tool. But those that do seldom return to their old methods of managing the product roadmap. The great benefits outweigh other roadmapping options such as spreadsheets and presentations.

Feedback Software 79

Feedback Software Data Visualization Roadmap Customer Experience 79

Usersnap

AUGUST 26, 2021

There are two reactions to receiving customer feedback: “yippie!” or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

JUNE 29, 2022

As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager. Product storytelling is a system of communicating value to an audience via a chosen narrative. Product storytelling takes these stories beyond the simple goal of developing a product roadmap.

Feedback Software 91

Feedback Software User Friction User Testing Customer Experience 91

Userpilot

OCTOBER 19, 2021

Said every product manager and product marketing manager currently working in SaaS ever ??????! The super-short answer is: Find the best customer retention software that helps you build user engagement and combat churn ; and. In SaaS, customer retention is the sum of all activities a business undertakes to keep its users.

Feedback Software 80

Feedback Software Analytic Tools User Testing Customer Experience 80

Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Every industry is starting to adopt technology in interesting ways.” What tools or methodologies do you use?

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Alchemer Mobile

NOVEMBER 9, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? ” What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

User Testing 246

User Testing Product Research Feedback Software Product Management 246

Alchemer Mobile

OCTOBER 21, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. What tools or methodologies do you use?

User Testing 246

User Testing Data Visualization Product Management Product Manager 246