Userpilot

APRIL 17, 2024

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Amplitude offers deep user interaction insights and advanced analytics to enhance customer engagement. Read on to learn more.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. Acknowledge user feedback with automated responses.

Product Research 83

Product Research Feedback Software Feedback Loop User Testing 83

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 70

Feedback Software Analytic Tools Research Software Data Visualization 70

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. The benefits of using funnel analysis tools range from creating personalized customer experiences to optimizing conversions at important touchpoints.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Reporting Tools 89

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. But what is the best tech stack for product management?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Software Review 90

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. Communicate product news with in-app messages so customers don’t inquire about them via tickets. You log in to try and use the product.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization Customer Feedback 90

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. But first, what’s in-app feedback?

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JUNE 10, 2024

Following UX best practices is essential to make the product experience more intuitive and efficient. But which strategies are worth following to improve product engagement ? TL;DR UX design —short for User Experience Design—focuses on creating products that offer meaningful and relevant experiences to users.

Customer Experience 60

Customer Experience User Testing User Experience Customer Feedback 60

Userpilot

OCTOBER 20, 2023

What’s the best funnel optimization tool for SaaS companies? If you’re looking for the answer to this question, I don’t envy you as there are plenty of excellent platforms out there. In this article, we look at 10 product analytics tools that you should consider when making your choice.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Split

JULY 27, 2023

Feature toggle solutions are becoming increasingly popular among developers and product teams. But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? Another advantage is cost savings.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

MAY 30, 2024

Proven methods to collect valuable customer feedback , from surveys to social media monitoring. Actionable strategies for improving customer sentiment. It’s a mix of customer opinions, emotions , and attitudes based on their experiences with your company. Implement product improvements based on user feedback.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Customer retention is at the core of SaaS product success.

Data Visualization 95

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 95

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 119

Research Software Feedback Software Product Research User Testing 119

Userpilot

MARCH 20, 2024

Software monetization can be complex to deal with. You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Here are four steps for building a user adoption strategy: Do customer research and create user personas.

Analytic Tools 75

Analytic Tools Feedback Software Research Software Data Visualization 75

Usersnap

JANUARY 26, 2022

Building, designing, and improving a SaaS product is a beautiful, never-ending journey. What we’ve witnessed among our customer base is this: companies that continue to optimize their SaaS product tend to grow faster, and sustain their customer base long-term. The Ultimate In-App Feedback Strategy ??

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Userpilot

MAY 14, 2023

The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. There are two main types of customer feedback : direct and indirect.

Feedback Software 85

Feedback Software User Testing Customer Feedback Analytic Tools 85

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

Userpilot

JULY 21, 2022

Interested in providing better customer experiences with customer experience automation? The SaaS market is competitive, and it’s not enough to have a good product. Many brands have great products but what makes you stand out from the competition is customer experience (CX). What is customer experience (CX) in SaaS?

Feedback Software 82

Feedback Software Reporting Tools Customer Experience Data Visualization 82

Userpilot

MAY 26, 2024

It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JANUARY 27, 2024

Within the B2B ( SaaS ) sector companies diverge into two distinct types, each with unique challenges and focus areas: Product-led companies, wielding innovation as their weapon of choice, and sales-led companies, harnessing the power of charisma. Sales-Led strategy: Sales-Centric Approach. For example. Revenue Centric Metrics.

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. But what strategies work? Incorporating gamification like badges and progress bars to make the user experience more engaging.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. This is especially true when trying to implement an in-app support infrastructure within your platform. How to measure customer experience in fintech?

Analytic Tools 74

Analytic Tools Feedback Software Reporting Tools Data Visualization 74

Userpilot

AUGUST 26, 2022

Are you familiar with user feedback best practices? In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. User feedback enables you to collect responses from users who can provide unique insights on how to improve your product.

Feedback Software 75

Feedback Software Customer Feedback User Testing Analytic Tools 75

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 135

Feedback Software Reporting Tools Software Developers Software Development 135

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Collect customer feedback to improve customer experience.

Feedback Software 88

Feedback Software Analytic Tools Data Visualization Customer Feedback 88

Userpilot

MAY 21, 2024

TL;DR UX design is a comprehensive process focused on creating meaningful and enjoyable user experiences, involving extensive user research and the application of a user-centric design philosophy. Short for user experience design , UX Design is a vital part of product development. Harmonious color palettes.

User Testing 52

User Testing Customer Experience User Experience Customer Feedback 52

Userpilot

SEPTEMBER 21, 2022

What makes a product feedback form work? It’s the ability to collect customers’ feedback and insights , which gives you a better understanding of how to make a better product. A product feedback form lets you gather user feedback about your product. Feedback forms for understanding user experience.

Feedback Software 85

Feedback Software User Testing Customer Feedback Analytic Tools 85

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Here are four steps for building a user adoption strategy: Do customer research and create user personas.

Analytic Tools 63

Analytic Tools Feedback Software Research Software Data Visualization 63

Userpilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Analytic Tools 82

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 82

Userpilot

NOVEMBER 19, 2023

It’s much easier to sell to existing customers than to win over strangers, but how exactly do you cross-sell to SaaS users? This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Use contextual automated in-app messages to cross-sell to engaged users.

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Reporting Tools 74

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Research Software 91

Research Software Feedback Software Analytic Tools Onboarding KPIs 91

UX Planet

MAY 10, 2024

Omni-experience shopping: the future of retail The retail industry is undergoing a significant transformation due to digital technology and changing consumer expectations. Online shopping has evolved rapidly over the past decade, creating more inclusive experiences through technology adoption.

Analytic Tools 91

Analytic Tools Research Software Feedback Software Data Visualization 91

Userpilot

MAY 27, 2024

Three benefits of collecting feedback with pulse surveys include: they provide more accurate insights, they lead to higher response rates, and they address specific touchpoints in the customer journey. The best times to send customer pulse surveys include after: A user completes the onboarding process to measure customer experience.

Customer Feedback 97

Customer Feedback User Testing Feedback Software Customer Experience 97