Johanna Rothman
SEPTEMBER 28, 2018
The senior manager has P&L (Profit and Loss) responsibility for the entire product line, including Product Management (for this product line), Customer Support, Training, etc. Note that Marketing, Finance, HR, are all part of this product line. I was in this position years ago. You might need more questions.
Mind the Product
NOVEMBER 30, 2017
The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. They will have worked with everyone in the organisation – the finance teams, customer support, marketing, tech, and growth. Why Product Needs to Care.
ProductPlan
AUGUST 1, 2019
Building out a robust and effective onboarding program is critical to fostering customer loyalty as it provides the right amount of education, support, and prompting to get new users engaged and realizing the full value proposition as quickly as possible.
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