Creating Governance Around Your In-Product User Guide Experiences, Part I: How To Rally Your People for a Stellar In-Product User Guide Experience
Gainsight
AUGUST 14, 2021
Unfortunately, if you’re a product manager or leader, these valuable in-product guides and experiences are probably stirring up extra questions: Who should own them? What governance should we put in place when multiple teams want to use them? What is too much or too little to put in front of the user?
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