Userpilot

APRIL 21, 2024

Is UserGuiding or Userlane the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Must have features for interactive user guide tools Not all tools are built the same.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? This guide will walk you through the key steps to kick-start your journey toward becoming a successful Product Manager.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Userpilot

APRIL 21, 2024

Is UserGuiding or Chameleon the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for creating interactive user guides should deliver and which will be the best choice for your company’s needs. Must have features for interactive user guide tools Not all tools are built the same.

Analytic Tools 52

Analytic Tools User Testing Feedback Software Data Visualization 52

Userpilot

JANUARY 28, 2024

Tracking relevant product performance metrics allows you to assess how successful your product is at satisfying user needs and achieving business goals. Our guide covers 11 key performance metrics to analyze at different stages of the customer journey. What metrics should you track though? Let’s dive in! Product usage dashboard.

Onboarding KPIs 104

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 104

Userpilot

JUNE 25, 2023

Our guide introduces 23 must-reads, from timeless classics to hot-off-the-press publications that are creating waves in the market. TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Inspired offers valuable lessons and strategies for building successful products.

Books 95

Books Analytic Tools Data Visualization Product Research 95

Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate. UserGuiding Professional plan The Professional plan is UserGuiding’s most recommended package.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

The Product Coalition

SEPTEMBER 21, 2023

And just as different groups contribute to the success of a product, every player on a soccer team plays a critical role. Sure, the parents said the right things to their kids, but it was lip service. While they might seem worlds apart, they share common core principles for success — especially when it comes to roadmap development.

Roadmap 118

Roadmap Onboarding KPIs Customer Feedback Customer Experience 118

Userpilot

MARCH 21, 2024

TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure. Adoption stage : Guiding users to integrate the product into their routines, personalizing the experience for deeper engagement.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

UX Planet

FEBRUARY 13, 2024

This type of behavior mostly pops up in organizations where the UX Maturity level is either absent or very limited, meaning, Design is still very much seen as a service provider, not as the peer that I mentioned previously.

User Testing 77

User Testing Research Software Technical Review Systems Review 77

Alchemer Mobile

OCTOBER 22, 2020

Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. How to Create Products and Services Customers Want. How to Create Products and Services Customers Want. The Woefully Complete Guide.

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Books Research Software Feedback Software Product Management 236

Userpilot

JULY 11, 2023

We’ll also share and summarize 12 videos so you can get into user onboarding, customer service, and retention—right now. The best videos about customer service include: Valuetainment stories about great customer service. Simon Sinek’s take on the “service” part of customer service. Offering self-service support.

Customer Experience 89

Customer Experience Customer Feedback Feedback Software User Testing 89

The Product Coalition

SEPTEMBER 27, 2022

Throughout the season, the coach continued to both guide and mentor. Good coaches provide a truly important service. Products without a product strategist are like athletes without a coach, wandering campus unable to find the gym, let alone execute a successful practice. My excitement grew, and my trepidation faded.

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Weak Development Team Product Strategy Strategy Vision 136

UX Planet

DECEMBER 15, 2023

Storytelling in UX design is the art of using stories to create empathy with users and guide them through their digital journey with meaning and purpose. How to Use Storytelling in UX Design A captivating narrative that keeps the user at the center of the design is essential for creating engaging digital products/services.

UX 89

UX Research Software Customer Experience Product Research 89

The Product Coalition

AUGUST 1, 2023

How I defined product strategy would define my professional career. Like a play lacking these essential elements, a product built without a strategy can feel sub-par and abrupt. To build a successful product strategy, you must be willing to make tough choices that have a lasting impact and represent big moves. Where do we start?

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Product Strategy Strategy Product Research Data Visualization 136

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 98

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Userpilot

OCTOBER 17, 2023

Collecting customer insights is essential to answer important questions about your users and how your product fits their needs. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Conducting market research with surveys using Userpilot.

Data Visualization 93

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Userpilot

APRIL 11, 2023

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). Customer service: Poor customer service encourages churn. Book a demo to learn how it works.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Product Talk

MAY 4, 2022

This is why Teresa often talks about guiding principles and core concepts , but encourages everyone to find what works best for them. The job titles of each participant matter less than the fact that you’re creating the smallest possible decision-making unit that still includes all essential perspectives. Tweet This.

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Research Software Feedback Software Product Research Data Visualization 200

Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Looking for a good proactive customer service tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for proactive customer service on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Product Talk

SEPTEMBER 20, 2023

I caught up with six product people to learn which tools they’re using, their favorite features, and their tips and tricks for success. This feature comes in handy when presenting to stakeholders and trying to guide them through a more curated experience. He’s also continued to work with Hope as his coach.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Gainsight

FEBRUARY 10, 2022

Customer success plays an integral role in the success of any organization. Almost every business goal outlined by your company can be improved by someone in a customer success role. Customer Success Roles. Customer Success Management. Professional Services. Customer Support. Customer Training.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Userpilot

APRIL 17, 2024

Zendesk offers scalable multi-channel customer interaction management solutions, enhancing service through advanced analytics and customization. Platforms with scalable pricing models can adapt to your changing needs, ensuring you always have the right level of service without breaking the bank. Mixpanel customer insights.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

FEBRUARY 13, 2024

TL;DR SaaS onboarding emails are a series of automated or manually sent emails that guide new users through their initial experience with the product. Only share information that is essential for specific onboarding training sessions. A warm welcome email is often the crucial first step in successful user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Generation Focus

AUGUST 16, 2023

Participant recruitment is a big pain point for many researchers and research operations professionals. Here are five reasons why we think participant recruitment is important and meaningful work: Achieving High Quality Results for Our Clients: The success of a study is directly tied to the quality of the participant sample.

User Testing 62

User Testing Customer Feedback Data Visualization Customer Experience 62

Userpilot

MARCH 15, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Targeting the experiences to the right user segments is extremely important for your PLG plays to be successful. The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

AUGUST 10, 2023

Yaakov’s User Onboarding Best Practices for SaaS: Understanding users and their pain points is essential for designing successful onboarding experiences. User onboarding is an essential aspect of product-led growth strategies. Simplify the onboarding journey and focus on guiding users to value as quickly as possible.

Onboarding KPIs 86

Onboarding KPIs Customer Experience User Testing User Friction 86

Userpilot

SEPTEMBER 14, 2022

Launching a product is a team effort, so it’s essential to assemble a group of people who are passionate about your product and have the skills and experience needed to make the launch a success. When creating this content, it’s essential to keep your target customer in mind. Learn about your customer.

Feedback Software 93

Feedback Software Product Research Research Software Product Marketing 93

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. User documentation comes in many shapes and sizes: step-by-step guides or manuals, frequently asked questions, video tutorials, release notes , and more.

Document 94

Document Analytic Tools Feedback Software User Testing 94

Userpilot

MARCH 16, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Targeting the experiences to the right user segments is extremely important for your PLG plays to be successful. TL;DR Let’s explore how UserGuiding and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

APRIL 14, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. That said, there are a few metrics that UserGuiding is able to provide on its analytics dashboard focusing on engagement with in-app guides rather than product usage: Monthly active users (MAUs). Checklists.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 25, 2024

Worry not, though, as our in-depth guide explores the best practices for designing this popular type of onboarding experience. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time. We also show you a few good product tour software tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

DECEMBER 27, 2023

However, if coding and blockchain sound like alien languages to you, hiring a professional developer is the way to go. DIY vs. Professional Services Now that we’ve covered the costs, let’s explore your options for creating NFTs: the DIY approach versus partnering with professional NFT development services.

Technical Review 110

Technical Review Research Software Weak Development Team Certifications 110

Userpilot

MARCH 16, 2024

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Targeting the experiences to the right user segments is extremely important for your PLG plays to be successful. TL;DR Let’s explore how UserGuiding and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

DECEMBER 15, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Let’s explore how Pendo, Appcues, and UserGuiding compare when it comes to user engagement.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. Let’s explore how Pendo, Appcues, and UserGuiding compare when it comes to product-led growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52