industries custom-automotive-software 
The Product Coalition
OCTOBER 6, 2023
Call centers evaluate agent performance and customer satisfaction by analyzing agents’ and customers’ emotional responses during contact. Humana, a prominent health insurance provider, has been using Emotion AI in its call centers for some time now to efficiently serve its customers. Automotive There are approximately 1.44
Modus Create
OCTOBER 4, 2022
We are excited to launch a new interview series — Conversations with Chief Innovators, in which our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. It is creating a customer-centric digital ecosystem in the automotive industry. This has completely changed today.
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The Product Coalition
OCTOBER 19, 2020
Blockbuster failed to see (or ignored) the forces shaping its industry and was overtaken by a more innovative challenger (Netflix). Your company can use this same technique to identify how your industry is likely to evolve, helping you stay ahead of the competition, capitalize off of change, and avoid unwanted risks. What went wrong?
The Accidental Product Manager
JANUARY 29, 2024
Auto product managers believe that software will control the future Image Credit: JC As product managers, we are generally fairly focused on what we need to do to make our product become a success. In the past they had focused on what they needed to do to make their auto product more attractive to customers.
Product Management Unpacked
JULY 11, 2019
Product managers were difficult to hire even when the need for talent was coming more specifically from enterprise and B2C software and technology companies. Today, there are more digital companies than ever before – driving even greater demand for product management professionals across growing industries.
Userpilot
APRIL 11, 2023
Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.
The Product Coalition
JULY 11, 2019
Digital transformation processes are happening across all industries and the automotive sector isn’t an exception. The last year was challenging for automotive sales, showing no increase in sold units at all, according to Statista. Automotive companies managed to keep their customers satisfied through enhancing their services.
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