Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product.

Research Software 95

Research Software Analytic Tools User Testing Feedback Software 95

Roman Pichler

DECEMBER 6, 2022

Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

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UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What is UX Research in Design? Why Is UX Research Important?

Data Visualization 75

Data Visualization User Testing Research Software Product Research 75

Userpilot

FEBRUARY 13, 2024

Product webinars are a great way of keeping up-to-date with the latest news and trends in product management in an accessible way. We’ve collected some of the best product management webinars for 2024, so you don’t miss out. What is a product webinar? Book the demo today!

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Webinar Data Visualization Analytic Tools Feedback Software 105

UX Planet

JANUARY 15, 2024

Simplifying Digital Design for a Healthier Tomorrow Over the last decade, the way we experience technology has undergone significant changes. Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. making users feel good.

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UX User Testing Customer Experience Artificial Inteligence 82

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Research Software 103

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. Let’s dive in!

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Roadmap Customer Experience UX Product Research 102

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You rely on them to design, implement, market, sell, and support the product. Leading a Large and Heterogeneous Group. No Transactional Power.

Leadership 244

Leadership Product Research Customer Experience Agile 244

Roman Pichler

MARCH 11, 2020

Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You rely on them to design, implement, market, sell, and support the product. Leading a Large and Heterogeneous Group. No Transactional Power.

Leadership 244

Leadership Product Research Customer Experience Agile 244

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They already had an established product and regular rituals that helped them consider their users. Read on to learn the steps Sören and the Search & Flow team took to adopt continuous discovery habits at trivago. But there was still more they could be doing.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. His law, a.k.a.

Data Visualization 74

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Intercom, Inc.

MAY 19, 2020

As a product-led company, we have put great thought, time, and energy into how we organize our product teams. . After all, excellent design and engineering can only come from product teams that are empowered to solve hard problems and build great software. Lessons learned from scaling a product team.

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UX Planet

FEBRUARY 29, 2024

From design-team-of-thirty to design-team-of-one Over the past two years, I have been a design-team-of-one at a fast-growing startup, and the experience has been nothing short of a rollercoaster. As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis.

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Product Research Startups Feedback Software User Testing 61

UX Planet

JANUARY 4, 2024

Amidst the ever-shifting terrain of professional development, my journey from an Industrial Designer with a specialization in Textile to a Design Strategist has been a transformative experience. However, my transition to a Design Strategist brought about a pivotal shift.

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Strategy User Friction User Testing Research Software 86

Product Innovation Educators

JANUARY 30, 2023

Insights from an innovative Design-Thinking program Today we are talking about Design Thinking through the lens of a unique new program at the University of Wisconsin that is teaching product design from a multiple-discipline perspective. She also had her own design company and pursued other entrepreneurial interests.

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User Testing Education Customer Feedback Product Research 92

Product Innovation Educators

OCTOBER 16, 2023

How product managers can promote human-centered design I wonder if you can relate to this frustration—the pressure to get products and product updates released quickly sometimes means making compromises on design quality. Customer experience design is human-centered design (HCD).

User Testing 104

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UX Planet

DECEMBER 15, 2023

A list that includes product budgeting for the next year. Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? The endless number crunching. The prioritizing.

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Userpilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. What is user trust?

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User Testing Customer Feedback Customer Experience UX 97

UX Planet

JANUARY 11, 2024

Should you do a UX Bootcamp? I graduated in May 2022 from the UX/UI Design Bootcamp at Ironhack in Berlin. Most recruiters have probably seen more than enough of these junior UX designers coming directly from a Bootcamp. Companies need experienced UX designers who can start immediately.

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Userpilot

DECEMBER 8, 2023

A mindset of product experimentation is vitally important for product success and growth. Ready to learn more about experimentation? TL;DR Product experimentation is a systematic and data-driven approach, where you consistently design and run experiments that help you make better product decisions.

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UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. But, above all, it is humanity that will benefit, with improved products and services that more comprehensively address their needs.

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UX Planet

DECEMBER 19, 2023

Coming out of retirement to take on the Clown World of UX Wait, what? For those of you who don’t know, I used to publish roasts of bad UX design on here. Because the world of UX is on fire, that’s why. The UX Clown World has arrived. UX leaders are getting laid off disproportionately. Who is this guy??

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Consider these recent news items that caught my attention: When Italy banned ChatGPT, the productivity of coders in the country fell by 50% before recovering. 👋 Hey, Lenny here! But you’re wrong.

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Data Visualization ChatGPT Reporting Tools User Testing 134

UX Planet

JANUARY 24, 2024

I decided to compile a list of all the apps, websites, and paid services that I find useful and worth investing in as a UX/UI designer. This list is relevant whether you’re a freelancer, a junior designer, just starting out in the field, or an already seasoned professional.

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Research Software UX ChatGPT Data Visualization 52

UX Studio

MAY 30, 2023

As a brand or company, design plays a fundamental role in building trust. It is through design that we communicate with our users, either in proper words or with visual clues. Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services.

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UX Reporting Tools Data Visualization Research Software 97

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Unmet customers’ needs to inform your product roadmap. Let’s get down to the nitty-gritty and learn how to perform user analysis. User analysis shows how users experience the product, what they like, and why they churn.

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Customer Feedback Data Visualization User Testing Analytic Tools 98

Mind the Product

APRIL 26, 2020

In Part 2 of our Coping Through COVID series , we learn how the team at Springer Nature Experiments quickly created an interface, packed with vital information on Coronavirus detection protocols for the scientific research community. Screen-flow to align with the designed user journey. A framework to define our approach.

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Research Software Feedback Software User Testing Product Research 152

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences.

User Testing 90

User Testing Product Research Customer Experience User Experience 90

UX Planet

JANUARY 9, 2024

Context When I joined, Lyearn served as a LMS ( Learning Management Solution) and aimed to help companies in up-skilling their employees. 01 — Offline Sessions For most clients, Lyearn was the source of truth to measure — how much did their employees learn. Here are the final designs that were implemented: Well!

Events 77

Events Customer Experience Webinar Data Visualization 77

Ronke PM

APRIL 11, 2024

Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers. Products that impact their lives for the better. What makes a product great? What is Customer Feedback?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Mind the Product

DECEMBER 18, 2019

Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Therefore, as a goal, we decided we wanted every product manager to be able to answer these two questions: Where do I want to go?

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Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Pendo Feedback is a module for collecting and managing customer requests.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

JULY 30, 2022

It helps UX designers and product managers better understand users’ goals and the steps they must take to get their job done. Task analysis enables you to design more efficient user experiences and ultimately drive your product growth. What is a task analysis in UX? Task analysis process.

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UX Customer Experience Research Software User Testing 98

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

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