The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology). represent speed and agility.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. An “inclusive” marketing strategy. Words, logos, brand colours just trigger things – their power resides in associations. Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

The Product Coalition

APRIL 2, 2022

We need to shift between priorities, sometimes “interfering” with our roadmaps and plans, but the ability to adapt to this constant stream of changes is essential. In the light of new evidence, market opportunities, crisis, or strategy changes, we need to be flexible and adapt ourselves and our Product to these demands.

Product Management 155

Product Management Product Manager User Testing Customer Experience 155

Mironov Consulting

MARCH 12, 2017

Modules include animal health records, breeding strategies, wool grading tutorials, and real-time animal locating via GPS/drone. 2) is a tiny sliver of what learning management systems such as SuccessFactors, Saba, Cornerstone, Bridge or SchoolKeep provide to their various market segments. How About An Example? And so it goes.

Reporting Tools 73

Reporting Tools Development Customer Experience Data Visualization 73

The Product Coalition

FEBRUARY 8, 2018

Combined with what we learned from writing Product Leadership the patterns are becoming increasingly obvious: Product teams around the world are all encountering the same handful of problems. Thank you! How do product teams that are spread across geographies, time-zones and functional areas of work find alignment?

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Tyner Blain

DECEMBER 3, 2014

Because of bi-stable perception , the direction of rotation may reverse for you, but reversing direction is apparently more difficult for some people than others. ” She provides a great visual depiction of rolling-wave planning. Everyone has a default. larger image available in Janna’s article ].

Roadmap 71

Roadmap User Testing Weak Development Team Product Research 71

Userzoom

DECEMBER 17, 2019

“While there are different approaches to getting buy-in, there is one I find particularly effective in our field: performing user research on stakeholders by understanding the ‘why’ behind the pushback , and then creating the MVR (minimal viable research) plan. . But it doesn’t have to be like that.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. The design team at IBM likes to employ a “make to learn” method.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. Before Mixpanel, Neil was the co-founder of Atomic Contacts.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

SEPTEMBER 28, 2022

What is the customer perception of your brand? However, customers’ perception is one the most critical factors that impact acquisition, retention, and customer loyalty. Customer perception sums up the feelings, beliefs, and opinions that customers have about your product. What is customer perception?

User Testing 84

User Testing Customer Experience Customer Feedback Feedback Software 84

Product Innovation Educators

NOVEMBER 7, 2022

Today we are talking about how to price B2B SaaS products, learning from pricing examples. I had to dig deep and learn how to do it because the success of my product depended on it. Mindbody, which sells fitness plans and software for gyms, sold a few fitness plans, and you didn’t see a lot of differentiation between them.

B2B 88

B2B User Testing Banking Customer Experience 88

Intercom, Inc.

AUGUST 11, 2022

In our rush to accelerate digital transformation, we’ve been obsessed with collecting information. Lots and lots of it. We track every metric, create all kinds of dashboards, and use them to inform our every move. But data, while extremely valuable, can’t tell the whole story. You need to see their faces and know their stories.

Data Visualization 118

Data Visualization Customer Feedback Customer Experience Feedback Software 118

Atlassian

MARCH 4, 2022

That means removing distractions and listening for understanding. To fully comprehend someone’s message, you must also consider cues other than their word choices. Rephrasing what the other person has said reassures the speaker that you were attentive to their message and allows them to clarify any inaccuracies. We’ve all been there.

User Testing 101

User Testing Research Software Customer Experience Reporting Tools 101

UX Studio

JANUARY 24, 2024

In this episode, we talk to an all-around design leader, Marília Moita. She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. Transcript Karthik: [00:00:00] Thank you, Marilia, for joining this podcast.

Research Software 63

Research Software Feedback Software UX User Testing 63

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts. What is Voice of the Customer (VoC)?

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User Testing Data Visualization Customer Feedback Customer Experience 92

Userpilot

DECEMBER 17, 2021

Today we’re going to cover various pricing models, when to use freemium, and how you can leverage psychological tactics in your pricing strategy. SaaS pricing strategies differ from traditional products because most businesses use a subscription-based SaaS pricing model. How is SaaS pricing different? SaaS pricing models types.

Research Software 91

Research Software User Testing Strategy Customer Experience 91

UX Planet

FEBRUARY 26, 2024

Over the years, colleagues who promote design challenges, as well as whiteboard challenges, have given various reasons, and, personal perception, have changed slightly over time. Table of contents (part I) To read the first part of the article click here 1. Background context 2. Methodology 3. Findings 4.

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Business of Software Conference

MARCH 27, 2019

How do you manage creativity within your organization? And how can looking at history help you to be creative now? Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Video, Slides, & Transcript below. Upcoming Events.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Userpilot

APRIL 25, 2024

Are you struggling to make sense of complex data for better business strategies? Enter augmented analytics—a blend of AI and machine learning that’s revolutionizing how we gather interactive, valuable insights from data , with ease, irrespective of technical skill.

Data Visualization 52

Data Visualization Analytic Tools Artificial Inteligence Customer Feedback 52

Revulytics

DECEMBER 10, 2019

In this webinar, Steven Haines, founder and CEO of Sequent Learning Networks and author of The Product Manager’s Survival Guide , draws on extensive product leadership experience to show how to develop customer empathy, develop great customer insights, and transform them into better value propositions. Poor financial planning?

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

Sequent Learning

DECEMBER 10, 2019

In this webinar, Steven Haines, founder and CEO of Sequent Learning Networks and author of The Product Manager’s Survival Guide , draws on extensive product leadership experience to show how to develop customer empathy, develop great customer insights, and transform them into better value propositions. Poor financial planning?

Webinar 52

Webinar User Testing Weak Development Team Research Software 52