Naming Reference Technical Advisors User Friction 
The Product Coalition
NOVEMBER 3, 2020
And, you know, sometimes such a request is better than a 75-pages technical requirement. Hey, my name is Kristina Spiridonova, I’m an account manager at Purrweb. Of course, only after you share business goals, limitations, and pain points that the product is expected to cover. There were no other details.
Userpilot
JANUARY 17, 2023
Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think.
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Userpilot
MAY 26, 2021
If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product. Take the user on an interactive walkthrough. Customer education shouldn’t end after primary onboarding. The “Aha Moment,” leading to activation.
Userpilot
NOVEMBER 1, 2021
If you've ever heard the term "user onboarding " and felt confused as to what it meant, you're not alone. User onboarding is synonymous with educating your customer to get the most out of your product. Please refer here instead, as our subject is user onboarding, not employee onboarding.
UX Studio
JANUARY 24, 2024
She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. But I also advise designers not to oversee the business side of the relationship. So just to give you an idea. So that’s amazing.
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