Userpilot

FEBRUARY 21, 2023

Heap vs Pendo? If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Book the demo!

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Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Front is a strong contender as an email marketing automation substitute, providing collaborative inboxes and multichannel communication. Are you looking for solid Intercom alternatives but not sure which one to pick? Let’s get right into them, one by one!

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Userpilot

MAY 14, 2023

TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. Choosing the best event-tracking tool for your business is not easy.

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Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. Maybe something completely else? Let’s get right into it.

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Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Choose Pendo if you need mobile app onboarding.

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Userpilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention.

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Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. But with such a saturated market, which tool should you choose? The best onboarding software for new users is Userpilot. This article is here to help you answer that question.

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Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. Pendo’s analytics includes the following 4 features: Paths, Funnels, Reports, and Retention. Dashboards.

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Userpilot

MAY 26, 2022

What is product education? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers. What is product education in SaaS?

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Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.

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Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them. Let’s get started!

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Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. And your role at a customer success team?

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Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. And your role at a customer success team?

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Userpilot

MARCH 16, 2022

Customer onboarding is a continuous process of educating users on using your product to get maximum value from it. moment but also pushes them to adopt your product down their user journey. Userpilot, Consumer.io, and Pendo are the 3 best onboarding software in the market. moment to product activation to the first use.

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Userpilot

JULY 29, 2021

It can be quite confusing if you don’t know what tactics will improve customer engagement in your product. P ersonalized customer engagement leads to a domino effect on product metrics like: User sentiment (Net Promoter Score NPS ). As they progress, they interact with your product and brand across different digital channels.

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Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing.

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Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

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Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

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Userpilot

SEPTEMBER 22, 2021

Engaged users are receiving repeated value in your SaaS leading to increased product adoption, retention, and more revenue. Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. To do that, you need the best engagement tools.

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Userpilot

MAY 14, 2020

Your customers won’t see any value from your product. Your customers won’t see any value from your product. Product adoption school: Early stage customer onboarding software. When a customer first starts using your product, they’ll be a little unsure. Ultimately, they’ll start looking elsewhere.

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CardBoard

AUGUST 24, 2023

If you’ve landed here, chances are you’re curious about what Product Operations, or Product Ops, is all about. Maybe you’re considering a career in this field, or perhaps you’re a business leader wondering if your organization could benefit from a dedicated Product Ops team. What is Product Operations?

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Gainsight

MAY 8, 2019

Buying the wrong software and getting stuck with a product that doesn’t serve your needs. So with that in mind, I wanted to provide a take on Pendo alternatives. This post focuses on 10 areas of Gainsight PX compared to Pendo—but don’t stop the process after you’ve finished. Gainsight PX is purpose-built for product experience.

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Userpilot

MAY 5, 2021

They are completing a series of steps or tasks from when they sign up for your product until they get their job done. Of course, these products come with their own strings attached, and you have to be aware of their advantages and shortcomings. Finally, we will go over the best options on the market. Table of Contents.

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Userpilot

JANUARY 25, 2022

If you’ve released an innovative new product update, you may need to study the art of new feature onboarding before your customers want to use it. Sometimes they won’t know where the new feature is; other times, they might see it, but not appreciate why it’s valuable to them. Let me explain.

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Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. A customer engagement platform (CEP) is software used for tracking and analyzing customer behavior in a product, and engaging with them. In short, you use CEP software to manage and optimize product experiences along the user journey.

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Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective.

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Userpilot

JULY 15, 2021

Despite its growing popularity, many people are still unfamiliar with SaaS product marketing. A common question is: what is SaaS product marketing? And how is it different from traditional marketing? In this post, I will give you an overview of what SaaS product marketing is and what it entails.

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Fortunately, there is quite a selection of customer onboarding tools and platforms available on the market to simplify the implementation of onboarding processes for your SaaS product.

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Userpilot

JUNE 17, 2019

If you’re looking for Pendo competitors to better suit your needs, then you’ve come to the right place. We’ve tried out many Pendo alternatives, each with their own specific use case. By the end of this article you’ll have a greater understanding of Pendo competitors and which one you should use. Gainsight PX.

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Mind the Product

NOVEMBER 28, 2019

He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. Currently, John is the product evangelist at San Francisco product analytics software developer Amplitude. Prod dev nut. This is John Cutler’s online bio.

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Userpilot

MAY 7, 2021

And how do you turn your SaaS product into a self-service solution? Product adoption tools for self-service software. Most SaaS businesses can benefit from a self-service approach, provided that their product is not extremely complicated or of life-changing importance to users. But what exactly does self-service mean?

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Usersnap

DECEMBER 14, 2021

In the course of this blog, we’ll explain what exit surveys are, why they matter, what the best questions to ask are, ways to cut churn using exit surveys, and how to put one together for yourself. These short, punchy in-app exit surveys can be so valuable for SaaS businesses to collect feedback forms and improve the product.

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Userpilot

DECEMBER 1, 2021

Common use cases for tooltips in the SaaS world include user onboarding , upsells, new features , and product tours. A tooltip is a short section of text that is linked to a particular UI element inside your product. How do you ensure that the tooltip appears when users hover over it? What should the descriptive text say?

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ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

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Userpilot

NOVEMBER 17, 2021

Wondering if WalkMe product tours are worth the hype? This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. WalkMe is a digital adoption platform that’s popular for its product tours and product adoption features.

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Userpilot

JUNE 9, 2022

Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. If you’re considering Userlane vs. Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead. Read on to find out!

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Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is new user onboarding?

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