Userpilot

APRIL 27, 2023

Pendo is best known for its state-of-the-art analytics features. As a product adoption platform, it also offers survey functionality to collect customer feedback. TL;DR Pendo surveys are forms that you can attach to Pendo Guides and use to collect customer feedback in mobile and web apps. What are Pendo surveys?

Product Research 79

Product Research Analytic Tools Feedback Software Data Visualization 79

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. There are two main types of customer feedback : direct and indirect.

Feedback Software 87

Feedback Software User Testing Customer Feedback Analytic Tools 87

Intercom, Inc.

MAY 31, 2022

CX for Growth is a webinar series hosted by the Startups team at Intercom, a casual, interview-style monthly session featuring special guests and exploring customer experience topics that help to drive growth in your business. How to bake in a process and culture of customer feedback. Scalable customer feedback approaches.

User Testing 210

User Testing Customer Feedback Feedback Software Product Research 210

Userpilot

OCTOBER 2, 2023

Decide which new feature to work on by using in-app surveys with open-ended questions. You can use exit interviews and surveys for generative research to improve customer churn by uncovering issues. You can assess customer loyalty with evaluative research using NPS surveys to determine how likely users would recommend your product.

User Testing 102

User Testing Product Research Research Software Feedback Software 102

Userpilot

FEBRUARY 14, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Whatfix – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

NOVEMBER 24, 2023

What are its best features and are there any drawbacks you should be aware of before investing in it? We answer these questions in this article and dive deep into the use cases and features that UserIQ offers, its pros and cons along with its pricing. Curious about how you can use UserIQ to grow your product ? Let’s dive in.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 18, 2022

Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. Pendo is a platform that helps enterprises improve user onboarding and get in-app analytics and customer feedback. segment your customer base and. Pendo feedback feature form.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. Read on to find out how!

Feedback Software 92

Feedback Software Data Visualization Analytic Tools User Testing 92

Userpilot

AUGUST 28, 2022

What is customer value and how you can use it to improve the actual value you deliver to your customers and establish brand loyalty? So let’s see what you can do to increase your customer value and retain loyal customers. In SaaS, customer value is a user’s perception of what your product or service is worth.

Feedback Software 103

Feedback Software Customer Feedback Customer Experience User Testing 103

Userpilot

AUGUST 29, 2022

Wondering how you can leverage sentiment analysis to improve customer experience? Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. If you’re ready to get started with customer sentiment analysis, then read on!

Feedback Software 83

Feedback Software Customer Experience Customer Feedback Product Research 83

Userpilot

FEBRUARY 14, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Appcues – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Pendo – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Help Scout – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Walkme – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 14, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Lou Assist – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Let’s dive in.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

DECEMBER 6, 2022

Take both positive and negative feedback seriously; they are equally important to building fantastic customer experiences. UX research insights are important to the product design process because they help to: Create a customer-focused product. Improve customer experience and customer satisfaction level.

Data Visualization 91

Data Visualization Customer Feedback User Testing Feedback Software 91

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Userlane – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 21, 2022

Have you ever wondered how to collect customer feedback efficiently and which voice of the customer best practices to follow? Taking the voice of the customer (VOC) into account is essential when trying to maximize customer satisfaction, improve user sentiment , and get the most out of your marketing efforts.

User Testing 90

User Testing Data Visualization Customer Feedback Customer Experience 90

Userpilot

FEBRUARY 14, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Intercom – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and UserGuiding – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

NOVEMBER 16, 2022

Wondering how to collect CX data and conduct a customer experience analysis effectively to boost your product growth ? First and foremost, customer analytics is crucial for making data-driven decisions, since you need to truly understand your customers. Lastly, you can build funnels to see where customers are dropping off.

Data Visualization 91

Data Visualization Analytic Tools Customer Experience Feedback Software 91

Userpilot

OCTOBER 30, 2023

Looking for a good tracking and measuring NPS tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for tracking and measuring nps on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2023

It creates a sense of reliability among the customers, fosters trust, and encourages product adoption and loyalty. TL;DR A brand experience includes the interactions and perceptions a customer shapes during their customer journeys. Maintaining core brand elements across various platforms to offer a familiar brand image.

Branding 84

Branding Customer Experience Feedback Software Data Visualization 84

Userpilot

DECEMBER 31, 2022

SaaS businesses are typically subscription-based, where they should provide continuous value to customers and ensure repeat purchases. Thus, one of the most important goals for SaaS companies is to reduce churn and retain as many existing customers as possible. Track product usage and segment customers for offering contextual flows.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Userpilot

NOVEMBER 27, 2023

Looking for a good tracking and measuring NPS tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for tracking and measuring NPS on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Usetiful – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 18, 2023

Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Pay attention to support and customization, and make sure it has the right templates, integrations , and scalable pricing plans. Let’s get right to it! Use a free trial and book a demo whenever possible.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

SEPTEMBER 3, 2022

Have you ever wondered how customer feedback analysis can help you improve your product and reduce churn? The amount of feedback you get from customers is meaningless if you do not analyze the data. So let’s see how you can analyze user sentiment and drive repeated value for your customers.

Feedback Software 92

Feedback Software Customer Feedback User Testing Data Visualization 92

Userpilot

OCTOBER 30, 2023

TL;DR User feedback collects your customers’ opinions regarding your product, website, or service. TL;DR User feedback collects your customers’ opinions regarding your product, website, or service. By engaging with them directly, you can gather useful insights , which can then improve the product and customer experience.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

FEBRUARY 13, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Product Fruits – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

DECEMBER 15, 2022

How does tracking NPS give you the insight you need on how to better engage customers ? By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. In this article, we’ll cover: What NPS is and why it’s important to track.

Feedback Software 87

Feedback Software Analytic Tools Research Software Data Visualization 87

Userpilot

SEPTEMBER 7, 2023

TL;DR Analyzing survey data can help you identify patterns, get ahead of issues, and make data-driven decisions moving forward to reduce churn while improving customer satisfaction. Looking at quantitative data helps you analyze customer feedback from a more objective point of view and avoid various types of survey bias.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Product Research 80

Userpilot

FEBRUARY 14, 2024

In the post below, we’ve covered all the common use cases and done an in-depth analysis of the key features of Userpilot and Chameleon – as well as explaining which one is better in certain cases. Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. Let’s get into it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 20, 2022

Do you want to improve NPS but are not sure how to achieve that? The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty.

Feedback Software 93

Feedback Software Analytic Tools Research Software User Testing 93

Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Are you ready?

User Testing 96

User Testing Feedback Software Customer Feedback Customer Experience 96