Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. End-to-end guides, in-app tutorials, or videos, on how to get around the platform. An all-in-one platform for product-led growth. Product tutorials. Technical support. Self-service support.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Let’s dive in! Let’s dive in! Starts at Starter’s $2,988/year.)

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch. Team Inbox.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

NOVEMBER 20, 2023

TL;DR HubSpot’s analytics focus on helping customers view and interpret data or reports to gather actionable insights. It has multiple analytics functionalities, including event tracking, A/B testing, customer segmentation, goal tracking, and reporting dashboards. What is HubSpot analytics?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Intercom, Inc.

JUNE 22, 2021

Buyer behavior is one area that has seen significant change – according to a recent report by McKinsey , 70% of B2B decision makers say they’re now open to making new, fully self-serve, or remote purchases in excess of $50,000, while 27% percent would spend more than $500,000. Fuel sales acceleration with advanced automation.

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. These chatbots are extensively used in various industries and applications to streamline processes, improve customer experiences, and automate tasks. One example is Hiver’s Chat Widget.

Artificial Inteligence 141

Artificial Inteligence Reporting Tools Feedback Software Research Software 141

Intercom, Inc.

MARCH 28, 2022

According to that same report by McKinsey & Company, executive mindsets on technology’s strategic importance have changed radically during the crisis. Customer experience and great service isn’t just the responsibility of your support team – every customer-facing team, and every automated and proactive touchpoint, has a role to play”.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

APRIL 16, 2024

You can choose from different types of user activity monitoring methods, such as app usage tracking, navigation and interaction tracking, user and entity tracking, error and crash reporting, app performance monitoring, and user feedback collection. Next, select the right user report you need for monitoring their behavior.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

TechEmpower - Product Management

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. By automating routine and complex tasks alike, AI allows engineers to focus on innovation and strategic tasks.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

FEBRUARY 15, 2024

Userpilot is a digital adoption platform (DAP) that fosters product growth through a variety of product analytics tools , including funnel analysis, among other useful features. Hubspot is a powerful customer platform with a variety of hubs containing various features for tracking sales funnels, interpreting marketing data, and more.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

FEBRUARY 15, 2024

TL;DR Salesforce is a leading CRM platform designed to enhance customer relationships and drive sales growth. A Salesforce email integration connects email platforms like Gmail or Outlook with Salesforce, enabling seamless data exchange and email management within Salesforce. Let’s dive in! What is Salesforce email integration?

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization User Testing 98

The Product Coalition

AUGUST 25, 2022

For this reason, automation testing companies are hired to perform the automation testing process efficiently. For this reason, organizations are in constant search of the best test automation companies. Don’t try to swap manual with automation testing Automation testing won’t replace manual testing.

Feedback Software 119

Feedback Software Reporting Tools Product Research Testing 119

Userpilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features. Why is an Intercom alternative needed?

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Data Visualization 92

Userpilot

APRIL 24, 2024

TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. Userpilot Userpilot is a product growth platform. Synthesia Synthesia is an AI-driven video platform. What AI tools you can use.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Userpilot

APRIL 21, 2024

Here are the top 15 NPS survey tools for you to consider: Userpilot : A holistic product growth platform designed to collect feedback and track in-app usage to deliver personalized user experiences. Plus, it provides in-depth reporting and survey segmentation. Let’s explore the top 15 NPS survey tools further and find out! #1

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Intercom, Inc.

APRIL 7, 2020

In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume. Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

AB Tasty

MARCH 25, 2024

AB Tasty and Google BigQuery have joined forces to provide seamless integration, enabling customers with extensive datasets to access insights, automate, and make data-driven decisions to push their experimentation efforts forward. We have often discussed the complexity of understanding data to power your experimentation program.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Intercom, Inc.

DECEMBER 10, 2021

Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. Here are some of the top findings from the report – and what you need to do about them. On-time deliveries have been an issue for months for most shoppers, with almost two thirds (64%) reporting they have had items arrive later than promised in the past six months.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences. moment in the most direct way.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 100

Userpilot

MARCH 29, 2024

Mixpanel is the best cross-platform behavior analytics tool. Userpilot – the best user journey analytics tool for web apps Userpilot is a product growth platform for enterprises focused on event tracking , customer adoption, and customer churn reduction. Retention reports in Userpilot. Acquisition reports.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Embedded Analytics 98

Userpilot

DECEMBER 21, 2022

You need marketing analytics tools to gather data and report on them together, track campaign success, and make data-driven decisions that lead to business and revenue growth. Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

JANUARY 31, 2024

Userpilot is a product growth platform to improve user engagement by analyzing user behavior and customizing product experiences to boost activation and retention rates. Pendo is a product analytics and adoption platform offering various features to improve user engagement and deepen understanding of the product.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Userpilot

NOVEMBER 29, 2023

Performance reporting is essential for product and project managers to make data-driven decisions. In this article, we explore: What performance reporting is Why it is important What to include in a performance report How to create performance reports The best analytics tools for performance reporting Let’s get right to it!

Data Visualization 104

Data Visualization Reporting Tools Analytic Tools Feedback Software 104

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Don’t skip on automation. The gold standard for proving that was, and still is, a SOC 2 Report.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JANUARY 27, 2024

Carbon accounting software allows companies to streamline and automate carbon accounting. This software also helps automate and streamline compliance with non-financial regulatory and reporting frameworks, which is highly relevant to larger enterprises. Additionally, refer to The Greenhouse Gas Protocol for compliance standards.

Analytic Tools 144

Analytic Tools Research Software Reporting Tools Software Review 144

The Product Coalition

JANUARY 23, 2022

Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices. What is Mobile Test Automation? This is writing code and/or using tools to automate the testing of mobile software?—?either Why do Mobile Test Automation?

User Testing 194

User Testing Analytic Tools Feedback Software Research Software 194

Userpilot

MARCH 18, 2024

WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. With powerful features like workflow automation and analytics , you can use it to grow your enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Intercom, Inc.

MARCH 25, 2021

If your business handles health-related data, there’s never been a better time to start using Intercom’s conversational relationship platform. Bots and automation resolve 36% of common healthcare questions automatically. Our HIPAA attestation report is one of two new additions to Intercom’s security program.

Healthcare 268

Healthcare Data Visualization Reporting Tools Technical Review 268

Userpilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? Though automation is essential for business growth , you should choose the right one that suits your budget and meets your requirements. In this guide, you’ll learn about the best automation tools you should be using in your SaaS. So let’s get started!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

DECEMBER 21, 2023

TL;DR Customer retention software refers to tools, platforms, or services that foster customer loyalty, retain customers, and keep existing customers satisfied. The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JANUARY 9, 2024

Userpilot – Best for identifying user personas Userpilot is a product growth platform with functionalities to help you understand user behavior, demographics , JTBDs, and other details you need to create or tailor solutions your customers will love. Advanced analytics and reporting. GA4 dashboard showing a funnel analysis report.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103