Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. During the webinar, Apptentive’s product team shares why it is important to listen deeply to your customers, and how you can use customer feedback to build a truly stellar product.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

NOVEMBER 2, 2023

Webinars play an important educational role. Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. They also run an academy with free marketing courses and regularly host webinars.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JANUARY 23, 2023

Offer custom educational resources based on user behavior – for example, if a user hasn’t tried an important feature, encourage them to watch a webinar explaining its value. For example, using software like Userpilot, you can auto-translate a tooltip for your German-speaking customers. The more, the merrier.

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Retention is inextricably linked to the amount of effort you put into delivering positive outcomes and experiences to your customers. Top 5 Customer Success Webinars of 2018. The same goes for titles!”.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

UX Planet

DECEMBER 11, 2023

As a student, you will also gain access to exclusive live webinars with prominent guest speakers. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate! Find it at this referral link.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Userpilot

DECEMBER 19, 2022

Here are two steps on how to achieve that: Drive positive word of mouth. It can be as simple as using a UI element like the one below to ask for a positive review on any platform of your choice. Modal asking for a customer review. Modal asking for a customer review. Slideout inviting customers to a webinar.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

OCTOBER 10, 2022

Product marketers define market positions, shape product messaging, and drive product pricing and customer retention strategies. Userpilot organizes webinars to teach users how to use new features. Used properly, the welcome screen positively impacts new user activation and satisfaction. What is product marketing?

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. You can also gauge whether these mentions are positive or negative.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. UserGuiding is a no-code tool for user onboarding. UserGuiding reviews. Userpilot lets you style your elements without any coding. Let's get started!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 30, 2023

Offering educational webinars showcasing the value of your product, like Userpilot. They're important for software development to get early feedback, but they usually don't stick around. Now, they are reviewing it and comparing it with your competitors to see if you're worth it. They include: Innovators.

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. Face-to-face webinars can help you unlock consistent value for your customers and improve customer retention. Create a checklist code-free with Userpilot. Use notification banners to prevent involuntary churn.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Gainsight

JANUARY 4, 2024

Carie Buchanan, CXO, and Savannah Greene, Director of Solutions Marketing at Popmenu , shared their approach during our Essentials Business Review webinar. The positive impact of that overhauled customer journey showed up in higher CSAT scores. Let’s dive in. Their advice for businesses embarking on this journey?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Webinar 52

Userpilot

JULY 31, 2023

This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Send webinar invitations to educate customers on advanced use cases. You should include different formats of resources such as documentation articles, webinar recordings, video tutorials , etc.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JANUARY 29, 2024

Communicate your product’s value with clear instructions and use webinars to improve customer engagement. SaaS UX design focuses on creating an intuitive, user-friendly, and efficient interface that allows users to easily accomplish their tasks and goals within the software. Why is UX design important in SaaS?

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. with a positioning on the landing page to which customers will be redirected.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

OCTOBER 21, 2022

High customer confidence leads to repeat purchases, increased customer lifetime value , and positive word-of-mouth. Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. So why not try a Userpilot demo and see how you can build customer trust without coding?

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

JUNE 30, 2023

Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Userpilot has an extremely impressive resource center offering: It’s completely no-code, meaning you don’t need to be a tech whizz to quickly build, edit and display something impressive.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Userpilot

JANUARY 7, 2022

A good onboarding system will positively impact metrics like activation , retention , feature usage and Time to Value. Good secondary onboarding tools include webinars , drip email sequences and tooltips. Use customer onboarding software to save time and build your user onboarding process with no-code.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 21, 2022

An excellent support service can reduce friction, increase activation, boost retention , and expand positive word-of-mouth. Not only that, offering a positive support experience brings more benefits, such as: Reduced friction. For example, positive reviews on platforms like Capterra and G2: Userpilot G2 review.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Gainsight

NOVEMBER 6, 2018

If I had to make a list of the things that preoccupy my thoughts, I think Executive Business Reviews (EBRs) would probably come in fourth, behind my family, my company, and the Fermi Paradox. As the CEO of a company that buys software, I occasionally attend vendor EBRs presented to us. Review releases. Talk about features.

Software Review 58

Software Review Webinar Customer Experience Naming 58

Gainsight

SEPTEMBER 22, 2023

Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. HubSpot shot to fame due largely to its laser focus on inbound marketing. Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

NOVEMBER 2, 2022

Adjust your marketing strategy and positioning to ensure you’re promoting the true value of your product. Give them product training in the form of webinars, video tutorials , and help articles to guide them through the learning process. Address customer pain points and show how your product can help alleviate them.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Userpilot

JULY 7, 2022

More customer stickiness means lower churn rates, more upsell opportunities, and MRR expansions , plus it generates brand advocates who will spread positive word-of-mouth. In contrast, customer stickiness has to do with the users’ decision and motivation to stick around and buy more from you due to the transactional value behind it.

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

Userpilot

AUGUST 18, 2022

Then, prompt those loyal customers to share their positive experiences with their network and attract new customers for you. Get new advocates onboard with positive incentives, such as physical rewards or VIP experiences. Customer service is essential for nurturing positive customer relationships. Boosts brand awareness.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

SEPTEMBER 8, 2021

Using product tour software is a better decision. The best product tour software on the market is Userpilot. Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. Instead, give your users all the time they need to figure out your software. Make it personalized.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

FEBRUARY 28, 2024

That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. If you notice organic traffic converting far higher than paid visitors then that particular brand is perceived positively. Number of demos booked.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience User Testing 105

Userpilot

OCTOBER 16, 2022

Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. You can tell customers are developing a positive relationship with your product when they become active users. Create in-app feedback surveys code-free with Userpilot.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 12, 2023

How a tool like Userpilot can help you build self-service support resources, code-free. After-hours support also sets you apart from competitors, allows you to reach global markets, and helps you build a positive brand reputation. Webinar recordings. Create those UI patterns with Userpilot, code-free. Case studies.

Embedded Analytics 98

Embedded Analytics Customer Experience Customer Satisfaction Software Review 98

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

JANUARY 12, 2021

And due to your customer’s aspirational natures, you are trying to help them reach their goals? For example, we’ve seen great success in delivering different scaled events like webinars that expose our customers to our products in different ways and for different target personas. Nick: Makes sense. Marissa: Exactly.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59