Userpilot

JULY 15, 2022

Some examples of macro conversions are users completing the whole checklist to reach the activation stage, converting from a free trial to a paid plan, upgrading the account to access pro features, reaching complete product adoption , and reviewing your product and driving word of mouth multiple times.

Customer Experience 94

Customer Experience Customer Feedback Data Visualization User Testing 94

Userpilot

FEBRUARY 28, 2023

Product Market Fit (PMF) surveys help teams evaluate product viability. Bug reports are essential for improving the technical soundness of your product. For example, positive and negative customer reviews on public sites like G2 or Captera can be invaluable sources of information.

User Testing 80

User Testing Customer Feedback Feedback Software Product Research 80

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. It therefore offers only limited support for product people.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Userpilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer’s entire experience with a brand. The goal is repeat purchases. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Advocacy Loyal customers become influencers.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Roman Pichler

SEPTEMBER 11, 2023

It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions. The skills typically include architecture, programming, testing, and if the product is end-user facing, UX design capabilities.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. New users onboarding focuses on helping new users, while the user onboarding process refers to the onboarding experience as a whole- from new trial signup to account cancelation.

Analytic Tools 86

Analytic Tools Research Software Onboarding KPIs Customer Experience 86

Userpilot

MARCH 5, 2024

Key factors to consider in a user behavior analytics tool To determine the best user behavior analytics tools for your needs, you must consider a range of factors, including your product, business goals, and budget. Does it require technical expertise to add it to your product? User path analysis in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

The Product Coalition

MAY 11, 2022

According to the authors, it’s mainly because of three reasons: The business model : SaaS often works on a direct-sales model and Sales most often “sell a complex product to a relatively small group of customers for large deal sizes”. The customer vs. the user: the one buying your product isn’t the same one who pays for it.

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

Userpilot

DECEMBER 8, 2022

To avoid product failure, don’t launch without achieving product-market fit first. Good product positioning helps achieve customer fit and avoid customer dissatisfaction. Make sure your MVP is technically sound enough to do the intended job. Product failure is often attributed to poor UI/UX. Slack’s public roadmap.

Feedback Software 92

Feedback Software Research Software User Testing Analytic Tools 92

Usersnap

SEPTEMBER 29, 2023

Regularly update this map to reflect the changing dynamics and keep it where you can quickly refer to it. It’s about aligning feedback with your product goals and the company’s vision A simple framework you can use: Impact vs. Effort: How impactful is the feedback, and what’s the effort required to implement it?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

OCTOBER 30, 2023

There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. TL;DR SaaS reporting refers to the process of collecting, analyzing, and presenting data related to the performance, usage, and effectiveness of a SaaS product.It But the product analytics platform isn’t without limitations.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2023

There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. TL;DR SaaS reporting refers to the process of collecting, analyzing, and presenting data related to the performance, usage, and effectiveness of a SaaS product.It Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Reference and Inspiration. This is what we did.

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109

Userpilot

NOVEMBER 8, 2022

A go-to-market ( GTM ) strategy is a comprehensive plan detailing how you want to launch your product. Unlike a go-to-market strategy, which focuses on the product launch phase alone, a marketing strategy refers to a longer-term approach toward achieving success with your brand. When entering a new market with a new product.

Feedback Software 82

Feedback Software User Testing Product Research Strategy 82

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52