Intercom, Inc.

OCTOBER 27, 2021

That’s why we’re so excited to launch our new visual Conversational Support Funnel report. Now, at a glance, you can see how proactive, self-serve, and human support are performing for your business so you can understand precisely where to invest your resources for maximum impact. Let’s dive in. are performing best for your team.

Data Visualization 138

Data Visualization Reporting Tools Strategy Inbound 138

The Product Coalition

JUNE 15, 2020

80% of product managers say they don’t talk to their customers enough yet they report that their best sources of product ideas are direct customer feedback and market research. Instead product managers said their priorities were for (1) a clearer roadmap/strategy, (2) more development resources and (3) more opportunity for experimentation.

Product Research 117

Product Research Data Visualization User Testing Customer Feedback 117

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. State of SaaS onboarding report.

Research Software 94

Research Software Analytic Tools Feedback Software Data Visualization 94

ProductPlan

JANUARY 27, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources. The post 2022 Budgets: Where to Put Your Resources appeared first on.

Data Visualization 96

Data Visualization User Testing Product Research Reporting Tools 96

ProductCraft

JULY 16, 2020

There’s a lot of information out there about the COVID-19 crisis, from news and health reports to think pieces and risk assessments. Read more » The post COVID-19 Resources for Product Managers appeared first on ProductCraft by Pendo. That’s why we’ve created this list of nine.

Product Management 96

Product Management Product Manager Management Management 96

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. Reports, statistics, and product benchmarks give you hard data on trends in the product world. So what are the best resources to help you get the job done? Reports, statistics, and product benchmarks.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Feedback Software 96

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. With over 7 million subscribers, Consumer Reports is one of the most widely recognized resources for product reviews. How do customers see the product?

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

ProductPlan

JANUARY 21, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources. The post 2022 Budgets: Where to Put Your Resources appeared first on.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Product Management University

APRIL 17, 2024

Not exactly the best use of resources, and it doesn’t scale! Determine the Forecasted Growth For Your Product Category If you read the Gartner report, there are multiple categories or slices of the AI market. Create the Execution Plan This is the part where a lot of tough decisions have to be made because it’s all about resources.

Reporting Tools 147

Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. Forrester Report: The Business Case for Customer Success Management. The post The Ultimate List of Customer Success Resources For 2022 appeared first on Gainsight Software.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. We have more information in our resource section on our website at Gainsight.com. The post The Ultimate List of Product Experience Resources for 2022 appeared first on Gainsight Software.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year. Product Experience 101.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Intercom, Inc.

JULY 25, 2022

In the newly released report , sponsored by Intercom, executives say that disconnected, legacy tech stacks and siloed data are slowing their teams down and preventing personalization. The report Future-Proofing Businesses with Modern Customer Engagement reveals the top trends emerging in the customer engagement landscape in 2022 and beyond.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

JANUARY 27, 2024

Software necessitates hardware, and the expanding scope of software drives an ever-increasing dependence on physical computing, storage, and networking resources, contributing to a carbon footprint. An application supporting complex tasks or serving numerous users inevitably demands more computing resources, increasing power usage.

Analytic Tools 140

Analytic Tools Research Software Reporting Tools Software Review 140

Alchemer Mobile

MAY 18, 2022

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Bonus reading and resources. Want to see how the Business Services category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Bonus reading and resources. Want to see how the Utilities category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. We’ve compiled a list of questions that every product team should be able to answer and the reports you can use to not just answer those questions, but take action on them. Adoption Report. Path Analysis Report. Retention Report.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

APRIL 16, 2024

You can choose from different types of user activity monitoring methods, such as app usage tracking, navigation and interaction tracking, user and entity tracking, error and crash reporting, app performance monitoring, and user feedback collection. Next, select the right user report you need for monitoring their behavior.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Alchemer Mobile

MARCH 24, 2022

The following data originates from our 2022 Mobile Consumer Engagement Report, which can be read in full here. Annual retention is generally not reported due to the acceptance of regular, high consumer churn, but many companies who have shifted their strategies from acquisition toward retention have begun benchmarking annually.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

Gainsight

NOVEMBER 20, 2019

Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. all-resources.

Books 80

Books Blog Feedback Software User Testing 80

Alchemer Mobile

APRIL 5, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Bonus reading and resources. Want to see how the Finance category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report? Expressed customer emotion.

Finance 261

Finance User Testing Feedback Software Research Software 261

Userpilot

DECEMBER 11, 2023

Implementing an in-app resource center will help users stay in the loop about your product and any recent changes to it. Userpilot can help you identify mental models with analytics reports or user feedback, align them using no-code flows, and proactively keep customers in the loop through announcements or resource centers.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Alchemer Mobile

JUNE 30, 2020

And that’s where our 2020 Mobile App Customer Engagement Benchmark Report comes in! We gathered mobile customer engagement data from more than 800 apps with 5,000 active users or more, analyzed it all, and packaged it up into a cohesive report for you. Customer sentiment distribution.

Feedback Software 165

Feedback Software User Testing Customer Feedback Customer Experience 165

Alchemer Mobile

APRIL 12, 2022

The following data and information on Travel apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Bonus reading and resources. Want to see how the Travel category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

Travel 261

Travel User Testing Research Software Feedback Software 261

Userpilot

FEBRUARY 19, 2024

Impact analysis is crucial for identifying risks, allocating resources, and enhancing customer satisfaction for project success. Analyze business processes and resources within the business function to understand the workflow and identify periods of low user activity. Dependency, assessing risks in interconnected elements.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Alchemer Mobile

MAY 12, 2022

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Bonus reading and resources. Want to see how the Personal Services category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

TSIA

SEPTEMBER 18, 2018

For those leading a Professional Services organization today, it may come as no surprise that seven of the top ten business challenges that peers expressed in the 2018 State of Professional Services report are linked to the topic of resource management.

Reporting Tools 40

Reporting Tools Research Software Management Management 40

Userpilot

MARCH 29, 2024

Lack of help resources. Offer self-service support with a resource center. Wrong acquisition channels : Utilizing acquisition channels your target audience does not actively use or engage with results in wasted efforts and resources. Lack of lead nurturing efforts. Slow response to customer queries. Userpilot can help.

Data Visualization 100

Data Visualization User Testing Analytic Tools Feedback Software 100

Usersnap

NOVEMBER 8, 2018

You have that sneaking suspicion that there are ways that your testing life and that homemade bug report can be improved? Depending on your business scenario and reporting needs, there are options or platforms for templates that will fit your needs. Find out what works best for you: Advantages Of Accurate Bug Reports.

Reporting Tools 56

Reporting Tools Data Visualization Feedback Software User Testing 56

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Feedback Software 101

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Customer Experience Magazine is an online magazine providing industry news, blogs, reports, and more. By Matthew Dixon, Nick Toman, and Rick DeLisi. People Metrics.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52